الصفحة الرئيسية الإمارات العربية المتحدة IT Support Coordinator
الصفحة الرئيسية الإمارات العربية المتحدة IT Support Coordinator
IT Support Coordinator
تفاصيل الوظيفة
Imperium Software Technology is looking for an IT Support Coordinator for our organization. The best CSRs are genuinely excited to help customers. They're patient, empathetic, and passionately communicative. The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction. They are confident at troubleshooting and investigate if they don't have enough information to answer customer questions or resolve complaints.ResponsibilitiesManage incoming mails and phone calls.Identify and assess customers' needs to achieve satisfactionBuild sustainable relationships and trust with customer accounts through open and interactive communicationHandle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolutionKeep records of customer interactions.Follow communication procedures, guidelines and policiesGood interpersonal skills and the ability to work with technical and non-technical personnel.Perform as an intermediary in between customers and technical team for problem solving.If any complaints arise from customer side, resolve as soon as possible and keep in touch with them for the further feedback.Requirements and skillsProven customer support experience or experience as a Client Service RepresentativeBachelor's degree in Computer Science or any other related course.Familiarity with CRM systems and practicesExcellent organizational skills, interpersonal skills, verbal and written communication skills.Customer orientation and ability to adapt/respond to different types of charactersExcellent communication and presentation skills
#J-18808-Ljbffr IT & Technology
Apply safely
To stay safe in your job search, information on common scams and to get free expert advice, we recommend that you visit SAFERjobs, a non-profit, joint industry and law enforcement organization working to combat job scams.
الشركة المعلنة عن الوظيفة
Confidential
-
Web Design Business Course Central83 درهم
624 درهممدة الدورة التدريبية: Upto 3 Hours -
WordPress Ultimate Course Central83 درهم
661 درهممدة الدورة التدريبية: Upto 1 Hour -
10,898 درهممدة الدورة التدريبية: 12 Weeks Live virtual classroom
Similiar Jobs that might interest you
Testpack Coordinator
NES Fircroft... reputed client in UAE. Position - Testpack Coordinator Location: Dubai UAE. Qualifications and ...
UAE - Dubai 46 hours ago
Manager - EIT & Integration Engineering
NES Fircroft... projects, interdiscipline coordination, managing the ... Providing technical support and coordinating preparation of ...
UAE - Dubai 46 hours ago
Sr Electrical Engineer
NES Fircroft... Flash studies, Protection coordination studies. Experienced ... schedules. Experienced in coordination with drafting team ...
UAE - Dubai 46 hours ago
T&I Senior Engineer - Offshore
NES Fircroft... ) and ensure proper coordination is made within ... and animate dedicated transverse coordination between packages as ...
UAE - Abu Dhabi 46 hours ago
Cost Engineer
NES Fircroft... Provide consultation on planning, coordination and cost control ... risk mitigation plans Coordinate with project managers ...
UAE - Abu Dhabi 46 hours ago
Sr. Accounts Payable and Inter Company Accountant
NES Fircroft... be responsible in monitoring and coordinating Accounts Payable (AP) and Intercompany ...
UAE - Dubai 46 hours ago
Architectural Engineer Level II
NES Fircroft... . • Responsible for ensuring technical quality, coordination, integrity and cost effectiveness of ...
UAE - Dubai 46 hours ago
Project Engineering Manager
NES Fircroft... team in terms of work coordination, deliverables output, inter-discipline co ...
UAE - Dubai 46 hours ago
Toolpusher
Nabors Drilling International Gulf FZE... applicable control measures. · Coordinates and conducts well ... supervise the drilling crew; coordinates and assigns their ...
UAE - Dubai 46 hours ago
Project Engineer
NES Fircroft... user of SAP Job Description: Coordinate internal as well as external ...
UAE - Dubai 46 hours ago
Junior Procurement Engineer
NES Fircroft... bid submission time as needed. Coordinate responses to Vendor clarifications pre ...
UAE - Abu Dhabi 46 hours ago
Sr Procurement Engineer
NES Fircroft... bid submission time as needed. Coordinate responses to Vendor clarifications pre ...
UAE - Dubai 46 hours ago
Senior RBI Engineer (Fixed Term - 24 Months)
Oceaneering... techniques. • Ability to provide leadership, coordination, and guidance to teams, including ...
UAE - Abu Dhabi 46 hours ago
Senior Architectural Engineer
NES FircroftWe have an opportunity with one of our reputed clients in Dubai, UAE. Position: Senior Architectural Engineer ...
UAE - Dubai 46 hours ago
Digital Well Program and Real Time Well Engineering
NES FircroftWe have an opportunity with one of our reputed client in-UAE. Position: Digital Well Program and Real Time Well ...
UAE - Abu Dhabi 46 hours ago
DSWP ( Decision Space Well Planning )
NES FircroftWe have an opportunity with one of our reputed client in-UAE. Position: DSWP (Decision Space Well Planning) Contract- ...
UAE - Abu Dhabi 46 hours ago
HWO Operator
NES FircroftHello, Greetings from NES Fircroft! We have an opportunity with one of our reputed client in UAE. Position: HWO ...
UAE - Abu Dhabi 46 hours ago
Senior Architectural Engineer
NES FircroftHello, Greetings from NES Fircroft! We have an opportunity with one of our reputed clients in Dubai, UAE. Position: ...
UAE - Dubai 46 hours ago
Jr Drilling Engineer
NES FircroftGreetings from NES Fircroft !!! The Job Description of Junior Drilling Engineer is attached for further details. Brief ...
UAE - Abu Dhabi 46 hours ago
لماذا تقوم بالإبلاغ عن هذه الوظيفة؟
Job has expired لا يمكن عرض هذه الصفحةبدلًا من ذلك، يمكنك النقر على الرابط أدناه أو نسخ/لصق الرابط في متصفح الإنترنت الخاص بك.
https://en-ae.whatjobs.com/coopob__cpl___411_1734870__2112?utm_source=2112&utm_medium=feed&keyword=IT-Support-Coordinator&location=Sharjah&geoID=460