الصفحة الرئيسية الإمارات العربية المتحدة Customer Relationship Officer
الصفحة الرئيسية الإمارات العربية المتحدة Customer Relationship Officer
Customer Relationship Officer
تفاصيل الوظيفة
Role: Customer Relationship OfficerLocation: Abu Dhabi - Ruwais MallRole Purpose:Managing products and service function to ensure the delivery of quality service to customers, while projecting the warm image of ADIB, maintenance of operational controls and continuous improvement in financial services and operational service efficiency.Key Accountabilities of the role:Deposit account documentation: Handle inquiries related to deposit accounts. Opening and closing of deposit accounts, ensure proper completion of forms, observe KYC policies and CB instructions.Finance account documentation: Handle inquiries related to finance and covered cards, proper maintenance of customer files, prepare finance applications and obtain necessary approvals, input of data in the system, ensure proper completion of forms.Sales - Management of service delivery: Sell and cross-sell ADIB's products and promote ADIB's image.Staff Management and coordination: Management of subordinates, plan their training and appraisal.Perform other tasks specified by Management.Results Required:Achieving Monthly Budget: Provide support to CRM to prepare the comments for budget variance on achievement of branch sale of financial product targets.Continuous Improvement: Assist CRM to recommend workflow changes leading to process improvements to the branch manager at least once a year.Internal Audit & ICD Comments: Provide support to CRM in preparing detailed responses to internal audit and ICD comments relating to financial products and financial customer services.Compliance of policies & procedures: Comply and perform key operational controls as required in ADIB's policies & procedures in day-to-day operations.Specialist Skills / Technical Knowledge Required for this role:Broad knowledge of ADIB's Retail Banking financial products & services.Thorough knowledge of ADIB's Retail Credit & Operational Policies & Procedures.Good knowledge of UAE banking practices, regulations & risks.Thorough knowledge of all the regulations issued by the Central Bank of UAE.General awareness of competitors in the local market.Fair knowledge of service standards.Training skills.Sales skills.Management Information skills.Computer skills.Job InfoJob Identification: 2069Posting Date: 07/10/2024, 04:11 AMApply Before: 08/09/2024, 04:10 AM
#J-18808-Ljbffr Management & Operations
Apply safely
To stay safe in your job search, information on common scams and to get free expert advice, we recommend that you visit SAFERjobs, a non-profit, joint industry and law enforcement organization working to combat job scams.
الشركة المعلنة عن الوظيفة
Confidential
-
CRM – Customer Relationship Management Course Line87 درهم
1,102 درهممدة الدورة التدريبية: Upto 1 Hour -
Consumer Rights Course Line87 درهم
808 درهممدة الدورة التدريبية: Upto 7 Hours
Similiar Jobs that might interest you
Toolpusher
Nabors Drilling International Gulf FZE... of the IADC reports and Toolpusher's Weekly Inspection Report. · ... years' experience as a Toolpusher. · Must have 5 or ...
UAE - Dubai 19 أيام مضت
Project Engineer
NES FircroftGreetings from NES Fircroft !!! Role: Project Engineer Location: Dubai Contract Duration: 12 months, renewable - ...
UAE - Dubai 19 أيام مضت
Hello, Greetings from NES Fircroft! We have an opportunity with one of our reputed client in UAE. Position - ...
UAE - Dubai 19 أيام مضت
Mechanic- CRT
Parker WellboreCompany Description At Parker Wellbore, we pride ourselves on providing safe, efficient, and reliable drilling ...
الإمارات العربية المتحدة 19 أيام مضت
Manager - EIT & Integration Engineering
NES FircroftManager - EIT & Integration Engineering Job objectives: Responsible for Basic, Detail engineering and follow up on ...
UAE - Dubai 19 أيام مضت
Service Technician 2
Parker WellboreCompany Description At Parker Wellbore, we pride ourselves on providing safe, efficient, and reliable drilling ...
UAE - Abu Dhabi 19 أيام مضت
Service Technician 1
Parker WellboreCompany Description At Parker Wellbore, we pride ourselves on providing safe, efficient, and reliable drilling ...
UAE - Abu Dhabi 19 أيام مضت
TRS Administration
Parker WellboreCompany Description At Parker Wellbore, we pride ourselves on providing safe, efficient, and reliable drilling ...
UAE - Abu Dhabi 19 أيام مضت
Crew Chief
Parker WellboreCompany Description At Parker Wellbore, we pride ourselves on providing safe, efficient, and reliable drilling ...
UAE - Abu Dhabi 19 أيام مضت
Senior RBI Engineer (Fixed Term - 24 Months)
OceaneeringCompany Profile Oceaneering is a global provider of engineered services and products, primarily to the offshore energy ...
UAE - Abu Dhabi 19 أيام مضت
Aviation Fuel Operator
NES FircroftGreetings From NES!! We have an opportunity for Aviation Fuel Operator at Al Maktoum Airport Role: Aviation Fuel ...
UAE - Dubai 19 أيام مضت
Testing & Commissioning Supervisor
NES FircroftGreetings From NES!! We have an opportunity with one of our reputed clients. Position: Testing & Commissioning ...
UAE - Abu Dhabi 19 أيام مضت
RBI Team Lead (Fixed Term - 24 Months)
OceaneeringCompany Profile Oceaneering is a global provider of engineered services and products, primarily to the offshore energy ...
UAE - Abu Dhabi 19 أيام مضت
Company Profile Oceaneering is a global provider of engineered services and products, primarily to the offshore energy ...
UAE - Dubai 19 أيام مضت
Senior Architectural Engineer
NES FircroftHello, Greetings from NES Fircroft! We have an opportunity with one of our reputed clients in Dubai, UAE. Position: ...
UAE - Dubai 19 أيام مضت
Jr Drilling Engineer
NES FircroftGreetings from NES Fircroft !!! The Job Description of Junior Drilling Engineer is attached for further details. Brief ...
UAE - Abu Dhabi 19 أيام مضت
Sr. Accounts Payable and Inter Company Accountant
NES FircroftWe have opportunity for Sr. Accounts Payable and Inter Company Accountant at Abu Dhabi Location Role: Sr. Accounts ...
UAE - Dubai 19 أيام مضت
Hello, Greetings from NES Fircroft! We have an opportunity with one of our reputed client in UAE. Position: Senior QAQC ...
UAE - Dubai 19 أيام مضت
لماذا تقوم بالإبلاغ عن هذه الوظيفة؟
Job has expired لا يمكن عرض هذه الصفحةبدلًا من ذلك، يمكنك النقر على الرابط أدناه أو نسخ/لصق الرابط في متصفح الإنترنت الخاص بك.
https://en-ae.whatjobs.com/coopob__cpl___411_1724096__2112?utm_source=2112&utm_medium=feed&keyword=Customer-Relationship-Officer&location=-United-Arab-Emirates