الصفحة الرئيسية الإمارات العربية المتحدة Front Office Duty Manager
الصفحة الرئيسية الإمارات العربية المتحدة Front Office Duty Manager
Front Office Duty Manager
تفاصيل الوظيفة
The Duty Manager is responsible for the daily operations of the venue and ensuring the delivery of outstanding customer service. This includes effectively allocating work to and supervising employees in all frontline areas, as well as maintaining and complying with all safety, stock and equipment procedures.Supporting, training, and supervising front office staff.Ensuring that all customer-related tasks are handled accurately and on time to improve guests' experience.Handling customer complaints and special requests.Maintaining an orderly appearance throughout the reception area.Preparing monthly management reports on customer feedback, bookings, and cancellations.Managing the departmental budget.Updating files and records.Enforcing all cash-handling, checking, and credit procedures.
#J-18808-Ljbffr Management & Operations
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الشركة المعلنة عن الوظيفة
Confidential
-
Admin, Secretarial & PA Diploma Inspire London College83 درهم
1,837 درهممدة الدورة التدريبية: Upto 1 Week -
Hotel Reception Diploma New Skills Academy88 درهم
1,098 درهممدة الدورة التدريبية: Upto 10 Hours
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