Customer Care
تفاصيل الوظيفة
Company Overview: Join the NOOPS team in the vibrant business landscape of the UAE! NOOPS is a leading digital transformation company committed to helping businesses succeed in the digital age. We pride ourselves on providing innovative solutions and exceptional service to our clients. As we expand our operations in the UAE, we are seeking dedicated individuals to join our Customer Care team. Job Description: As a member of the Customer Care team at NOOPS, you will be the frontline ambassador of our company, ensuring our clients receive top-notch service and support. Your role will involve handling customer inquiries, resolving issues, and maintaining positive relationships with clients. We are looking for individuals who are passionate about customer satisfaction and thrive in a dynamic and fast-paced environment. Key Responsibilities:
- Respond to customer inquiries via phone, email, and live chat.
- Provide timely and effective resolutions to customer issues.
- Build and maintain positive relationships with clients.
- Collaborate with other departments to address customer needs.
- Ensure customer satisfaction through excellent service.
- Previous experience in customer service or a related role.
- Excellent communication and interpersonal skills.
- Strong problem-solving abilities.
- Proficient in using customer service software and tools.
- Fluency in English; knowledge of additional languages is a plus.
- Competitive salary and benefits package.
- Accommodation (if needed)
- Training and development opportunities.
- Collaborative and inclusive work environment.
- Opportunities for career growth within a rapidly expanding company.
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