Regional Service Specialist-Automobile Industry
تفاصيل الوظيفة
Role Title: Regional Service Specialist with experience in GCC/MENA region Role Type: Outsourced, Full Time, On-Site, Long Term Language requirements: Arabic speakers Work location: Dubai, UAE Industry: Automobile Responsibilities:
- Responsible for regional after-sales service development planning and optimization.
- Responsible for monitoring and improving regional after-sales service operations.
- Lead the inspection and evaluation of dealers' service capabilities, formulate rectification plans and promote their implementation.
- Take the lead in evaluating the service capability of new dealers, negotiating, signing and renewing after-sales service agreements.
- Responsible for monitoring and improving regional user satisfaction.
- Responsible for the formulation and implementation of annual after-sales service plans in the regional market.
- Responsible for tracking and researching regional service policies, regulations and market information.
- Lead the preparation of after-sales service for new vehicles in the regional market.
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