الصفحة الرئيسية هونج كونج Customer Service Officer (Spanish/Italian/German/Dutch/Polish/French)

الصفحة الرئيسية هونج كونج Customer Service Officer (Spanish/Italian/German/Dutch/Polish/French)

Customer Service Officer (Spanish/Italian/German/Dutch/Polish/French)

دوام كامل في Classy Wheeler Limited في Hong Kong
نُشرت يوم December 17, 2024

تفاصيل الوظيفة

Customer Service Officer (Spanish/Italian/German/Dutch/Polish/French) Client Description Our Client is an online retail/trading company specialized in electronic and camera products. With their expansion in their global customer service team, they are looking for a foreign speaking (German, Italian, Dutch, Polish, Spanish, French) Customer Service Officer to join the fast-growing team. In return, they offer international exposure and a fun, energetic work culture. Candidates with the relevant skillset and fluent foreign language speaking are welcome to join the team. Job Description

  • Provide customer service to customers buying online
  • Answer incoming enquiries through phone calls, email, and live chat
  • Manage order processing cycle with other departments
  • Assist customers and ensure they have a smooth buying journey
  • Provide after-sales service and troubleshooting
  • Handle complaints and provide excellent customer service
Job Requirements
  • Candidate must be eligible to work in Hong Kong
  • Proficient in French/Polish/German/Dutch/Italian/Spanish is a must
  • Excellent communication skills; relevant experience in customer service is a plus
  • Past experience or knowledge in electronic products is a plus
  • Immediate availability preferred
  • Fresh graduates will also be considered
  • Working hours: 10:00 a.m. - 7:00 p.m. (Mon-Fri)
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