Operations Officer (Executive Assistant)

Operations Officer (Executive Assistant) - Local Contract Job Summary The Operations Officer (Executive Assistant) will play a crucial role in managing daily operations, supporting the Director/Founder, and ensuring smooth communication and administrative processes within the school. This role requires a highly organized and proactive individual with excellent multitasking abilities, strong bilingual communication skills, and the capability to work effectively under pressure. Key Responsibilities

1. Administrative Support:
   • Provide executive support to the Director/Founder, including managing calendars, scheduling meetings, and coordinating communications.
   • Draft, review, and send professional emails and letters in both English and Arabic on behalf of the Director/Founder.
   • Attend different meetings and create minutes of meetings, assign action points, and follow-up.
   • Respond to calls, emails, and other correspondence in a timely manner, including after-hours as necessary.
2. Operations Management:
   • Oversee daily operational tasks and ensure the efficient management of school activities.
   • Manage basic project management tasks, including planning, execution, and monitoring of various projects.
   • Handle procurement processes, including sourcing, negotiating, and purchasing supplies and services.
3. Travel and Event Coordination:
   • Arrange and coordinate travel logistics, including flight bookings, hotel reservations, and visa applications.
   • Organize and manage school events, meetings, and other activities, ensuring all details are addressed.
4. Communication and Digital Adaptation:
   • Maintain effective communication with staff, parents, and external stakeholders.
   • Adapt to and support digital transformation initiatives, including the implementation of new technologies and systems.
   • Prepare and manage documentation related to school operations and communications, leveraging digital tools for efficiency.
5. Multitasking and Pressure Management:
   • Effectively balance multiple tasks and responsibilities.
   • Adapt to changing priorities and work efficiently under pressure to meet deadlines.

Qualifications

1. Education: Bachelor’s degree in Business Administration, Management, or a related field.
2. Experience: Minimum of 5 years experience in an administrative or operations role.
3. Skills:
   • Bilingual proficiency in English and Arabic (both written and spoken).
   • Strong communication skills with experience in drafting professional correspondence.
   • Basic project management and procurement skills.
   • Proficiency in office software (e.g., Microsoft Office Suite, Google Workspace) and adaptability to new digital tools and systems.
   • Smart, proactive, and capable of managing digital transformation initiatives.
   • Ability to handle confidential information with discretion.
   • Strong organizational skills and attention to detail.

Working Conditions

1. Full-time position with occasional after-hours availability for calls and emails.
2. Ability to work in a fast-paced environment and manage multiple priorities effectively.
3. Reporting to Senior Operations Officer/ Director of Operations.

Safeguarding Prospective candidates should submit the details of at least two previous employers as referees which must be their two most recent employers, covering a minimum of four years of employment, or all of their employment if the candidate has less than four years of experience. If a candidate has only one previous employer, two references can be provided from the same employer. For candidates in a school where the line manager is providing a reference, the reference must be countersigned by the Head Teacher or Principal. All successful applicants will be required to undergo an enhanced criminal background check and must provide a detailed residential history for the last ten (10) years. The British School of Kuwait (BSK) is committed to safer recruitment practices. #J-18808-Ljbffr