Partner Onboarding Associate (UAE Only)

دوام كامل في a Laimoon Verified Company في UAE

نُشرت يوم December 16, 2024

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Get started with your online application.Why Deliveroo?When you first think about Deliveroo, you probably think of getting great food to your house in less than half an hour. Awesome right? But behind the scenes is the real story. This story is one of high growth, huge challenges and an enormous opportunity ahead of us. It began with our founder Will, arriving in London over 5 years ago and finding it almost impossible to order great food, despite the wealth of incredible restaurants in the city. Fast forward 5 years and we operate in 13 countries with over 50,000 riders who deliver orders from 50,000 restaurants in over 200 cities worldwide.We are already a multi-billion dollar company that is more than doubling in size every year. Deliveroo came top in the FT's' list of Europe's fastest growing 1000 companies in 2018, and we were the first company ever to win Deloitte's 'UK Top 50' two years in a row.ResponsibilitiesOnce a restaurant has agreed to partner with us, you'll own the relationship until they're live and ready to accept orders. This will include retrieving onboarding details, uploading them to our systems and helping them to get set up, handling any issues they have around launch.You'll work cross-functionally with our Sales, Production and Account Management team to ensure our new restaurants can seamlessly transition into their partnership with Deliveroo.Work with the Partner Services team to refine and hone our processes.Ensure restaurants are fully comfortable with our processes and systems so that they can make the most of their new partnership.RequirementsYou MUST BE a UAE NATIONAL.A strong phone presence with excellent communication skills.Highly organised and detail-oriented mindset.Experience in account management, sales or customer service is a plus!Ability to take ownership and work within demanding targets.Emotional intelligence and empathy.Get up and go attitude.What you will be doing:Assist the commercial team in onboarding new restaurant partners.Responding to emails and calls from our restaurant partners.Administrative assistance to restaurant partners until they go live.Resolving restaurant complaints via email or phone until they go live.Building relationships with new restaurant partners.Help the new restaurant partners with scheduling installation and training.Meet your KPI requirements.Benefits and DiversityAt Deliveroo we know that people are the heart of the business and we prioritise their welfare. We offer a wide range of competitive benefits in areas including health, family, finance, community, convenience, growth, time away and relocation.We believe a great workplace is one that represents the world we live in and how beautifully diverse it can be. That means we have no judgement when it comes to any one of the things that make you who you are - your gender, race, sexuality, religion or a secret aversion to coriander. All you need is a passion for (most) food and a desire to be part of one of the fastest growing start-ups around.Work LifeWhere needed, support with your visa and work permit process.Paternity and maternity benefits.Excellent learning and development opportunities and access to RooLearn, our learning platform, packed with high-quality training and content.Time away25 days annual leave.One day of paid leave per year to volunteer with a registered charity.Flight ticket allowance for expatriate employees, to provide support towards a flight to your home country.FoodFree Deliveroo Plus: free delivery and access to special offers.Breakfast, snacks and drinks available in our office.Twice monthly lunch allowance.EquitySome roles may be eligible for share awards, giving them ownership in Deliveroo and a share in our success.CompensationWe aim to pay every employee competitively for the role they are performing in their respective location.Depending on role and location, some employees may be eligible for an annual cash bonus, sign-on bonus or relocation support.

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Partner Onboarding Associate (UAE Only)

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الصفحة الرئيسية الإمارات العربية المتحدة Partner Onboarding Associate (UAE Only)

الصفحة الرئيسية الإمارات العربية المتحدة Partner Onboarding Associate (UAE Only)

Partner Onboarding Associate (UAE Only)

تفاصيل الوظيفة

Apply safely

الشركة المعلنة عن الوظيفة

Confidential

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