IT Support and Maintenance Engineer
تفاصيل الوظيفة
Anotech is looking for 'IT Support and Maintenance Engineer' for long-term Contract to ensure efficient operation and maintenance of implemented Digital Identity & Trust Services solution to provide and sustain operational excellence.WORK EXPERIENCE REQUIREMENTS:Proven experience as an application support and maintenance engineer, with a minimum of 7 to 8 years of experience in a distributed environment.Extensive understanding of Windows and RedHat Linux.Excellent problem-solving and analytical skills, with the ability to troubleshoot complex issues in a distributed environment.TECHNICAL EXPERIENCEJava and .NET integration level experience using Microsoft's latest technology stack (.net core, MVC, C#, web forms, APIs, etc)Webservice/REST API, SoapUI, JavaScript Framework, HTML/CSS.Microservices on Kubernetes, Docker, and Containers on both local and cloud platforms.Identity Access Management (SAML, OpenID, Oauth 2.0, etc.,)Webservices, Middleware (JBoss, Wildfly, Tomcat, etc.,)IIS, Apache Web Server, Active Directory, LDAP servicesCI/CD (Mercurial, Git, Maven, Jenkins) will be an added advantage.Working knowledge on Database (Oracle, MSSQL, MySQL, MongoDB) will be an added advantage.QUALIFICATION, CERTIFICATION & EDUCATIONAL REQUIREMENTS:Bachelor's degree in computer science or equivalent.Certifications in Microsoft and Red Hat technology will be an added advantage.You must be fluent in English. Knowledge of Arabic will be an added advantage.Strong communication and interpersonal skills are necessary, with the ability to work effectively in a team environment and customer oriented.DESIRABLE TECHNICAL SKILLS:A good understanding of IAM Solution and HSM.Supporting and troubleshooting applications on the Android and iOS platformsVMware infrastructure.Storage and SANBackup solutionROLES & RESPONSIBILITIES:Answer calls, provide appropriate solutions to customer issues within agreed timelines, and ensure their satisfactory closure.Ready to work on 24/7 Shifts.Assist customers in troubleshooting and solving incidents or escalating to the L3 team, if needed.Execute planned daily maintenance operations on the deployed solution to have the most uptime as per SLA.Ensure accurate historical incident data storage with quick access for problem solving.Log system details to assist in generation of weekly, monthly, and quarterly technical activity and KPI reports.Engage in software acceptance and integration before site deployment.Participate in product migration and deployment at customer sites.Stay up to date with industry best practices, emerging technologies, and security threats in a distributed environment.Train customers and other Thales team members on the solution and technology whenever required.
#J-18808-Ljbffr Installation, Maintenance & Repair
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