Key Account Manager Riyadh, Riyadh Province

دوام كامل في a Laimoon Verified Company في Saudi Arabia
نُشرت يوم November 11, 2024

تفاصيل الوظيفة

Summary:Dailymealz is looking for a dedicated Account Manager to be the main point of contact between company and customers to ensure that customers' needs are understood and satisfied. Also he/she will handle complaints, collect and analyze data to improve the overall customer experience.The ideal candidate should have a passion for listening to others and a drive for helping them. Applicants should also have excellent communication and negotiation skills.Responsibilities: Communicate with customers through phone, email and in person to understand their business needs for building and maintaining relationships with themCreate account plans for key clients, including setting goals, strategies, and action plans to achieve account growth and revenue targetsCollaborate with cross-functional teams to ensure the successful execution of account plans and identify growth opportunities within territoryMaintain updated knowledge of company products and services and how they can be tailored to meet the specific needs of key clientsResolve customers' issues as quickly and effectively as possible by working closely with relevant teamsCollect data and conduct regular reports to track the account performanceStay up-to-date with industry trends, market conditions, and competitor activities that may impact key clientsRequirements:BA/BS degree in Business Administration or relevant field 2 to 4 years of proven experience in account management Fluent in English language Excellent listening, negotiation and presentation skillsStrong verbal and written communication skillsExperience in FMCG industry is a plus 

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