Customer Care Coordinator - Logistics

دوام كامل في a Laimoon Verified Company في UAE
نُشرت يوم November 1, 2024

تفاصيل الوظيفة

Customer Care Coordinator - Logistics

Looking for a person with logistics background, having knowledge and experience in sea shipments, documentation: bill of lading, packing list, etc. and most importantly he/she needs to be able to work with Letters of Credit (LCs).

Please advise if you can help with this recruitment, below is the quick summary of responsibilities:

Main responsibilities and tasks:

Perform export administration tasks

Prepare proforma invoices for customers

Prepare shipping instructions and coordinate shipments with freight forwarders, suppliers and inspection companies

Prepare shipping/export documents (BL, Commercial invoice, COO, Packing list, Cargo tracking notes…) to ensure customers' clearance of goods at destination

Provide continuous communication to the customers & orders follow-up with the suppliers, shipping lines and banks

Update and follow-up third parties invoices' settlement

Follow-up potential customers' claims

Comply with Internal KPI and back up process

Candidate's Profile:

Previous experience in international trade and/or logistics is a must

Knowledge of LC is compulsory with knowledge of ISBP and UCP

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