HR Business Lead

دوام كامل في a Laimoon Verified Company في UAE
نُشرت يوم October 21, 2024

تفاصيل الوظيفة

Our client is the GCC's first within their area of business, focused mainly within financial services.You will be responsible for overseeing the end-to-end operations excellent processes and ensure they are running smoothly and in compliance with the clients' policies and procedures. You will manage a team of HR Business Partners in the contact centre and ensure high delivery within the SLA target.Key accountabilities of the role will include:High quality team performanceEnsuring rules and regulations are up to dateEnsuring that policies and procedures are accurate and aligned with goals and strategiesEnsuring that cost-effective plans are in placeBudgeting for salaries and headcountsThe successful candidate should be proficient in HR practices and hold a bachelor's degree in a relevant field alongside a CIPD qualification. You should have at least five years of proven experience working within an HR position, alongside previous contact centre experience.

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