الصفحة الرئيسية الإمارات العربية المتحدة Call Center Supervisor
الصفحة الرئيسية الإمارات العربية المتحدة Call Center Supervisor
Call Center Supervisor
تفاصيل الوظيفة
We are looking for an Arabic Speaker , Call Center Manager who can join immediately to join our team work in a Medical Centre in Sharjah. to supervise daily operations and personnel aiming for maximum efficiency , the call center manager must be an organized, reliable and results-driven professional . As a call center manager, you must also have excellent customer service and communication skills.DUTIES AND RESPONSIBILITIES:Manage large amounts of inbound and outbound calls in a timely mannerFollow communication "scripts" when handling different topicsIdentify customers' needs, clarify information, research every issue and provide solutions and/or alternativesSeize opportunities to upsell products when they ariseKeep records of all conversations in our call center database in a comprehensible wayMeet personal/team qualitative and quantitative targetsSupervise the confirmation and cancellations prosses by the agents.Supervise plotting appointments prosses by the agents in the assigned department.Provide full training for trainees or any requested training for current agents.Provide a target of appointments for each department and agent to be followed strictly.Ensure that all agents have full knowledge of the offers in all the departments.REQUIREMENTSProficiency with computers, especially with CRM software, and strong typing skills.Excellent interpersonal and communication skills.Good command of written and spoken English language.Must have health care or selling experience.Exceptional customer service, active listening, and verbal and written communication skills, professional phone voice.Understanding of company products, services, and policies.Ability to ask prying questions and diffuse tense situations.Strong time management and decision-making skills.QUALIFICATION diploma/Bachelor DegreePrevious experience as a Call Centre Manager 3 - 7 years , preferably in a healthcare or clinicLanguage: Arabic (Native) English ( Excellent command of oral and written English )
#J-18808-Ljbffr Management & Operations
Apply safely
To stay safe in your job search, information on common scams and to get free expert advice, we recommend that you visit SAFERjobs, a non-profit, joint industry and law enforcement organization working to combat job scams.
الشركة المعلنة عن الوظيفة
Confidential
-
Call Centre & Customer Service Beginner Alpha Academy97 درهم
1,028 درهممدة الدورة التدريبية: Upto 8 Hours -
Customer Service - Diploma Oxford Home Study College266 درهم
2,626 درهممدة الدورة التدريبية: 260 Hours
Similiar Jobs that might interest you
Hydraulic Unit Supervisor
PETROPLANHydraulic Workover Unit Supervisor Job Purpose The Hydraulic Workover Unit Supervisor will supervise the rig up ...
UAE - Dubai 25 أيام مضت
Electrical Supervisor
NES Fircroft... UAE. Position: Electrical Supervisor (Nuclear) Job Description: ... Electrical Experience Good Supervisor Experience All in ...
UAE - Abu Dhabi 25 أيام مضت
... Dhabi, UAE. Position: Pump- Down Supervisor Job Profile: 10+ Years experience ...
UAE - Abu Dhabi 25 أيام مضت
HVAC Supervisor
NES Fircroft... client in UAE. Position: HVAC Supervisor-Offshore On Rotational Location: Dubai ...
UAE - Dubai 25 أيام مضت
CT Supervisor (Coiled Tubing)
NES Fircroft... Abu Dhabi, UAE. Position: CT Supervisor (Coiled Tubing) Job Profile: 7 ...
UAE - Abu Dhabi 25 أيام مضت
Fishing Tool Supervisor
NES Fircroft... role As a Fishing Supervisor You will work within ... assist snubbing units, and stand-alone snubbing units Have thorough ...
UAE - Abu Dhabi 25 أيام مضت
Project Director I
WoodJOB DESCRIPTION Wood is currently recruiting for a highly experienced and ambitious Project Director to manage a high ...
UAE - Abu Dhabi 25 أيام مضت
DS R&M DRILLING SPEC II
Weatherford... Coordinates with R&M Supervisor - LWD to plan daily ... activities as assigned by supervisor within the physical constraints ...
UAE - Dubai 25 أيام مضت
RM Measurement Spec III
Weatherford... Coordinates with R&M Supervisor - LWD to plan daily ... activities as assigned by supervisor within the physical constraints ...
UAE - Dubai 25 أيام مضت
Electronic Technician
NES Fircroft... . Communicates any deficiencies to frac supervisor. Working Conditions/Environment: Regularly operates ...
UAE - Abu Dhabi 25 أيام مضت
... by the civil works supervisor. Be able to generate ... working relationship with Company's supervisors and all civil works ...
UAE - Abu Dhabi 25 أيام مضت
... /Technical Queries Liaise with Construction Supervisors on day to day issues ...
UAE - Dubai 25 أيام مضت
... in offshore projects as superintendent /supervisor /or marine specialist. Previous offshore ...
الإمارات العربية المتحدة 25 أيام مضت
Mechanic Technician
NES Fircroft... and direction to frac site supervisors, as well as third party ...
UAE - Abu Dhabi 25 أيام مضت
Crawler Technician
Oceaneering... may be assigned by the supervisor Safety • Ensure that the safety ...
UAE - Abu Dhabi 25 أيام مضت
Coating Inspector (Fixed Term - 12 Months)
Oceaneering... Liaise with Maintenance and Production Supervisors to plan and ... comparison with the Unit rate. • Joint inspection, ...
الإمارات العربية المتحدة 25 أيام مضت
Lead Piping Engineer
WoodRESPONSIBILITIES Responsible for Proposals Manhours estimation and optimization, CTR inputs, Execution Methodology ...
UAE - Abu Dhabi 25 أيام مضت
Naval Engineer Lead
Global Projects Services TATPosition: Naval Engineer Lead - Oil and Gas Industry Location: Sharjah, UAE About Us: Saipem is a global leader in ...
UAE - Sharjah 25 أيام مضت
لماذا تقوم بالإبلاغ عن هذه الوظيفة؟
Job has expired لا يمكن عرض هذه الصفحةبدلًا من ذلك، يمكنك النقر على الرابط أدناه أو نسخ/لصق الرابط في متصفح الإنترنت الخاص بك.
https://en-ae.whatjobs.com/coopob__cpl___411_1398181__2112_42abab6cb56ce3593e881e7e9b014548?utm_source=2112&utm_medium=feed&keyword=Call-Center-Supervisor&location=Sharjah&geoID=460