الصفحة الرئيسية قطر Guest Service Agent (Arabic Speaker)

الصفحة الرئيسية قطر Guest Service Agent (Arabic Speaker)

Guest Service Agent (Arabic Speaker)

دوام كامل في a Laimoon Verified Company في Qatar
نُشرت يوم June 16, 2024

تفاصيل الوظيفة

Company Location: Souq Al Wakra Hotel Qatar by TivoliCompany DescriptionFounded in 1933 in Portugal, Tivoli Hotels & Resorts has built and maintained a distinct charismatic character and elegant personality in all its properties. From cosmopolitan hideaways to seaside paradises and a growing global portfolio, Tivoli curates exceptional services and experiences for its cherished guests.Job DescriptionThe primary responsibility of a guest service agent is to provide expertise services in a courteous manner. You are responsible for taking reservations, greeting and registering guests, providing outstanding guest service during their stay, and settling the guest's account upon completion of their stay.You will handle all guest enquires, requests and comments promptly and efficiently, ensuring their stay in the hotel is to their satisfaction.Qualifications• A strong focus on customer service• Prior experience in hotel front office operations• Excellent communication skills; fluency in English and Arabic is required• Be able to work shifts, weekends and public holidays• Computer skills in Ms Office; experience with OPERA is required

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