Sales Assistant

دوام كامل في a Laimoon Verified Company في Saudi Arabia

نُشرت يوم May 9, 2024

تفاصيل الوظيفة

ABOUT TRAFALGAR LUXURY GROUPWe are a regional luxury retailer in the watches and jewelry, fashion, and technology industries. The partner of choice for lifestyle experiential luxury retail.JOB PURPOSETo be the 'ambassador' who conveys the Brand's philosophy and values. As such, to be responsible for maximizing the sales performance by fostering the relationship with the customer and developing their Brand loyalty, providing a unique experience in our store, and guiding the client into our world.RESPONSIBILITIESWelcome and serve the customer, always providing an excellent in-store experience.Demonstrate brand and product knowledge, based upon the training program provided, as well as keeping up to date with the luxury environment and competitors.Proactively deliver the Brand's selling ceremony, maximizing sales opportunities in order to achieve store sales target and KPIs.Maintain and develop client relationships through an individual approach, leveraging Customer Relationship Management and digital tools.Deal effectively with customer queries and after sales care, liaising with the line manager when necessary.Maintain the sales floor and visual display to a high standard in line with Brand guidelines.Follow the Company operational guidelines, policies, and stock procedures.KNOWLEDGE AND SKILLSPassion for building long-lasting relationships with clients and peers.Problem solving, curiosity and interest in luxury/fashion.Experience in a luxury or premium retail environmentBeing able to work in a team, as well as alone.Excellent communication and interpersonal skillsPassion and knowledge of the shoemaking industry and affinity with the BrandQualificationsBachelor's Degree or equivalent experienceCustomer-service orientedProficient in Microsoft Office

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