الصفحة الرئيسية قطر Client Services Manager - Gem

الصفحة الرئيسية قطر Client Services Manager - Gem

Client Services Manager - Gem

دوام كامل في a Laimoon Verified Company في Qatar
نُشرت يوم May 2, 2024

تفاصيل الوظيفة

**Job no**: 569415

**Work type**: Full time, Part time

**Location**: Doha, Qatar

**Categories**: Client Relationship Management

**Office Location**: Doha

**About TMF Group**

TMF Group is a leading provider of critical administrative services, helping clients invest and operate safely around the world. We provide legal, financial and employee administration through TMF Group's teams in 125 offices across 86 jurisdictions, covering 92% of world GDP and 95% of FDI inflow.

**Key responsibilities**:

- **Strategy**:

- Understand and adapt TMF Group strategic objectives

- Identify new services and products for Qatar to contribute to overall TMF performance

- Strong understanding of client needs and opportunities for cross/up-selling to enable growth

- **People Management**:

- Recruit, develop, and lead a high-performing team.

- Manage, motivate, and lead a team of professionals and monitor their effectiveness.

- **Operations Management**:

- Ensure on-time and on-budget service delivery.

- Optimize resource utilization and maintain quality.

- Lead change and technical training.

- Oversee technology trends and inventory.

- **Relationship Management**:

- Maintain client and subcontractor relationships.

- Manage key client relationships.

- Identify opportunities for additional work.

- **Financial & Commercial Management**:

- Engage in business development activities.

- Monitor sales pipeline and budgets.

- Collaborate with the management team.

- **Risk Management & Control**:

- Develop and monitor control systems.

- Ensure compliance and risk assessment.

- Input into business risk assessment and KYC processes.

- **Technical Expertise**:

- Stay updated on market changes and train staff.

- Provide technical support and SME knowledge.

- Attend relevant training and comply with CPD requirements.

**Key competences**:

- Effective planning and resource management.

- Accountability for team performance.

- Informed decision-making with financial acumen.

- Clear communication of complex ideas.

- Empowering and coaching teams.

- Proactive problem-solving and knowledge sharing.

- Strong client focus and conflict resolution.

- Understanding of business lines and local regulations.

**Key Knowledge and Experience**:

- Minimum 5 years of similar experience.

- Legal or compliance background preferred.

- Knowledge of relevant local regulations.

- Relevant knowledge of the Commercial Companies Law 2005, QFC Regulations, Qatar Taxation Law and Trust Act would be advantageous

- People management experience.

- Proficiency in MS Office and relevant software.

**What's is in it for you?**

- Collaborative, supportive work environment where individuals are able to grow and share their careers

- Biannual team building and year end celebration

- Work hard, play hard attitude

- Truly integrated international team

- Want to know more about TMF Group? Please watch the video Below

**Advertised**: 14 Nov 2023 Arab Standard Time

**Applications close**: 14 Dec 2023 Arab Standard Time

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