الصفحة الرئيسية البرازيل خدمة العملاء
الصفحة الرئيسية البرازيل خدمة العملاء
Customer Service
دوام كامل
في Newell Brands
في
Brasil
نُشرت يوم April 9, 2024
تفاصيل الوظيفة
Responsabilidades:
- Será responsável pelo atendimento da Carteira dos principais clientes da Newell Brands, entre eles, as principais redes de varejo do país;
- Será responsável pelo processamento da carteira de pedidos de vendas, possuindo como principais funções: Digitação de Ordens de Compra no sistema de Vendas, análise da disponibilidade de estoque, análise da possibilidade de faturamento total ou parcial dos pedidos, antecipações de faturamento, gestão de Janelas de entregas e Multas dos clientes (caso haja);
- Recuperação e Eliminação de Pedidos em Atraso (Back Order);
- Será o elo entre nossos clientes e a Newell Brands, mantendo o varejo e a equipe comercial informados sobre o status de seus pedidos, eventuais atrasos e quaisquer alterações no processo, promovendo transparência e confiança
- Terá contato diário com diversas áreas da empresa como departamento comercial, financeiro e logística, para garantir que o fluxo do pedido ocorra da maneira mais rápida possível, identificando os gargalos, ruptura de produtos e agindo junto com as áreas para solução;
- Acompanhamento de Todo ciclo do pedido, deste o recebimento da Ordem de Compra até faturamento, suporte ao Processo de Devoluções e manutenção dos KPIs de Customer Service
- Curso superior completo;
- Experiência na função ou na área Comercial;
- Experiência no atendimento de clientes, experiência em técnicas de negociação;
- Conhecimentos avançados/Intermediários em Excel;
- Desejável conhecimento em sistema ERP SAP | TOTVS e PowerBi
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You will learn from industry experts and obtain an accredited certificate after completing the course. Enrol now for a limited-time discounted price.<br> <br> Like all the courses of One Education, this <strong>Customer Service Manager Course</strong> is designed with the utmost attention and thorough research. All the topics are broken down into easy to understand bite-sized modules that help our learners to understand each lesson very easily.<br> <br> We don’t just provide courses at One Education; we provide a rich learning experience. After purchasing a course from One Education, you get complete 1-year access with tutor ;<br> Our expert instructors are always available to answer all your questions and make your learning experience exquisite.<br> After completing the Customer Service Manager Course, you will instantly get an e-certificate that will help you get jobs in the relevant field and will enrich your CV.<br> <br> If you want to learn about this topic and achieve certifications, you should consider this Customer Service Manager Course from One Education.<br> <br> There are no hidden fees or exam ;We are very upfront and clear about all the costs of the course.<br> <br> <strong>Description</strong><br> <br> Here at One Education, we put our heart and soul into every single course we design. We make sure that all our courses are designed and developed by industry experts. We aim always to provide value to our learners with quality courses.<br> Our learners are our top priority, and you as a learner will gain tremendous knowledge and skill on this topic from this Customer Service Manager Course.<br> <br> The certification that you will receive upon completing this Customer Service Manager Course will help to boost your resume and will help you stand out among your peers in the competitive job market.<br> <br> Our course will help you get employed in the relevant field and advance your career. Enjoy this expertly made course from One ;Enrol now!<br> <br> Why People Love And Enrol In The Customer Service Manager – CPD Accredited Course From One Education <ul> <li>Instantly accessible CPD-accredited certificate on successful completion of this Customer Service Manager – CPD Accredited Course</li> <li>24/7 access to the course for 12 months</li> <li>Study at your own pace</li> <li>No hidden fees or exam charges</li> <li>Full Tutor support on weekdays (Monday – Friday)</li> <li>Efficient assessment and instant results</li> </ul> <br> <strong>Why study this course</strong><br> <br> Whether you’re an existing practitioner or aspiring professional, this course will enhance your expertise and boost your CV with key skills and an accredited qualification attesting to your knowledge.<br> <br> <strong>Who is This course for?</strong><br> <br> This Customer Service Manager Course is ideal for <ul> <li>Students</li> <li>Recent graduates</li> <li>Job Seekers</li> <li>Anyone interested in this topic</li> <li>People already working in this field and want to polish their knowledge and skill.</li> </ul> <strong>Career Path</strong><br> <br> This Customer Service Manager Course will help you procure a job in the relevant field and will allow you to advance your career. 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Enjoy this expertly made course from One ;Enrol now!<br> <br> Why People Love And Enrol In The Customer Service Manager – CPD Accredited Course From One Education <ul> <li>Instantly accessible CPD-accredited certificate on successful completion of this Customer Service Manager – CPD Accredited Course</li> <li>24/7 access to the course for 12 months</li> <li>Study at your own pace</li> <li>No hidden fees or exam charges</li> <li>Full Tutor support on weekdays (Monday – Friday)</li> <li>Efficient assessment and instant results</li> </ul> <br> <strong>Why study this course</strong><br> <br> Whether you’re an existing practitioner or aspiring professional, this course will enhance your expertise and boost your CV with key skills and an accredited qualification attesting to your knowledge.<br> <br> <strong>Who is This course for?</strong><br> <br> This Customer Service Manager Course is ideal for <ul> <li>Students</li> <li>Recent graduates</li> <li>Job Seekers</li> <li>Anyone interested in this topic</li> <li>People already working in this field and want to polish their knowledge and skill.</li> </ul> <strong>Career Path</strong><br> <br> This Customer Service Manager Course will help you procure a job in the relevant field and will allow you to advance your career. 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It is due to their demands that you get to have a pay check. But with emerging competition, you need to be able to provide the best customer experience in order to retain them. With this Customer Service Skills Online Training course you can now achieve this task.<br /> In order to do this, you start out first by understanding customer service, identifying their expectations, and ways to provide excellent customer service. Following these you will learn to focus on your customer needs, before moving onto ways to provide great service through good telephone skills. The course will also address ways for you to handle complaints from customers, and given that this could be a stressful task, ways to appropriately tackle them will also be discussed.<br /> Given the video format of the course, it is quite easy and straightforward to understand. 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الشركة المعلنة عن الوظيفة
Newell Brands
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https://br.jooble.org/external/4762046079319961953?cpc=d0FU&utm_source=affiliate&utm_medium=laimoon_organic_br&extra_ars_request_id=4fcff2ae260a9aa8a960bf041d15a87b