Job details
We are on the lookout for a dynamic and motivated Product Analyst who is ready to take their career to the next level. This role offers the opportunity to define and execute our product roadmap, interact with various stakeholders, and make a significant impact in our company. If you are looking for a challenging role that requires authority, skill, and confidence, this is the perfect opportunity for you. A successful candidate will be passionate about our mission of delivering a refined end-to-end journey that addresses the needs of customers facing financial hardship, through omni-channel options and data driven interactions. Strives to meet customers where they are, in their channel of choice and provide options for them to resolve their debt. Focused on customer and associate satisfaction through research which drives our designs. By focusing on the customer and associate, we decrease net credit losses thereby delivering for our Shareholders. We operate in a hyper-collaborative way in which we value and expect the following behaviors:
- Put customers first
- Value common sense and simplicity over complexity
- Make decisions quickly and move nimbly
- Celebrate diverse ideas
- Succeed and fail together as a team
- Understand concepts of User Journeys and translate high level requirements into usable features
- Be able to work in an environment that is driven by decisions coming from multiple areas like Data, Design, Technology, Operations, Marketing and Business
- Contribute to the strategic development, ongoing refinement & execution of the Product roadmap
- Manage existing features and actively lead the research definition and development of new features to advance the product roadmap
- Continually drive the product towards a meaningful balance between user needs, business objectives and technical feasibility
- Facilitate and drive solutions across the organization; working with legal, risk, operations, design and technology teams to prioritize, deliver and align with senior management
- Build relationships with multiple diverse stakeholders across JPMorgan Chase
- Partner with senior product owners to progress the product roadmap; act as voice of the customer and drive product vision in forums where senior product owners are not present
- Close to 15 of years product management experience, or equivalent – including defining user experience needs, writing user stories, creating product value propositions, developing features and benefits and developing roadmaps
- Experience & comfort working within non-linear design & development processes
- Experience in the design & development of service offerings that span multiple channels and form factors
- Strong knowledge of CCB Financial products
- Ability to synthesize large amounts of information to inform decisions and drive work forward
- Ability to thrive in a fast-paced, collaborative and cross-functional environment
- Excellent written and verbal communication skills: able to present facts, thoughts and ideas in a clear, concise and convincing manner to senior stakeholders
- Experience working in agile/scrum teams preferred
- Minimum BA/BS or equivalent level of education/experience required
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Hiring company
JP Morgan Chase
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Venture Capital Fundraising NextGen LearningAED 45Duration: 16 Hours
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Business Letter Writing Certification Courses Distance Learning Ltd.AED 184
AED 367Duration: Upto 1 Hour
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