Saudi Telecom Co.
“To be recognized as the ICT leader, providing comprehensive innovative services and solutions, earning customer trust and enriching society”
Company serve their customers passionately – external and internal
- Listens to customers, seeks data to understand and serve their needs.
- Always links daily work priorities and decisions to how they will impact the customer most.
- Gets it right first time, on time, exceeding customer expectations.
Company capture the new and deliver it to their markets
- Tracks competition, latest global trends and brings the best ideas to market
- Abides by procedures yet continually takes action to simplify and improve them
- Takes calculated risks and learns from mistakes
Lead with agility
Company is an agile leader who performs in a changing world
- Has a can do attitude, values speed of action, never stops learning
- Makes clear decisions and takes ownership for results without blame
- Delegates to and empowers others
- Build Trust
- Build Trust
- Company say what they think, do what they say and do it well
- Delivers on promises and follows up
- Encourages two way communication and speaks own mind
- Evaluates, promotes and compensates transparently and merit based only
- Acts with integrity- never uses one’s job for unjustified gain for self, family or friends
Company's collaborate to deliver STC’s vision
- Responsive to STC’s priorities
- Not siloed– works with others up/down and across STC to deliver
- Cares for, grows and gives structured feedback to others
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