Vodafone Returnship Program- Mobile Internet & Data
Detalhes do emprego
**Description**:**Vodafone Returnship Program**:- Returnship program is a paid-internship program for WOMEN who are out of the job market for 3 to 5 consecutive years due to marriage, giving birth, or other reasons.- Duration is 6 months where the respective women joins in internship slots, by the end of the program, she recieves certification of completion and might land in full-time vacancies allocated for the program.- The returnees will receive a full-fledged learning journey to accommodate them back to corporates and will enjoy the on-premises benefits such as new normal flexibility & nursery.**Responsibilities**:- 2nd Line Technical support for Data services, Mobile internet, and supporting relevant teams.- Handling emergencies related to Data services, to minimize customer experience within the agreed upon time frame.- Implementing all configuration changes on all relevant nodes, following SM guidelines.- Acceptance and testing for new nodes & services implemented.- Implementing S/W corrections/patches and upgrades for all relevant nodes & services.- Interfacing and communicating with vendors, to track and follow up for the escalated problems.- Ensuring Highest Quality of service delivered to customers.Following agreed upon procedures and processes in all team activities.- Building highest technical skills.**Required Criteria**:Women who have been out of work for at least 2-5 yearsWomen who have work experience of 2-3 yearsWomen between 28-37 years old
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