Início Arábia Saudita IT Help Desk Specialist / network technician

Início Arábia Saudita IT Help Desk Specialist / network technician

IT Help Desk Specialist / network technician

Full time na شركة أعمال المجد للصناعة no Saudi Arabia
Publicado em February 23, 2025

Detalhes do emprego

Support and maintain computer systems, desktops, and peripherals which include installing, diagnosing, repairing, maintaining, and upgrading all hardware and equipment while ensuring optimal workstation performance. Responsibilities:

  1. Install and configure computer hardware operating systems and applications.
  2. Monitor and maintain computer systems and networks.
  3. Help users through a series of actions, either face to face or over the telephone to help set up systems or resolve issues.
  4. Troubleshoot system and network problems and diagnosing and solving hardware/software faults.
  5. Replacing parts as required.
  6. Provide support, including procedural documentation and relevant reports.
  7. Follow diagrams and written instructions to repair a fault or set up a system.
  8. Support the roll-out of new applications.
  9. Setting up new users' accounts and profiles and dealing with password issues.
  10. Respond within agreed time limits to call-outs.
  11. Work continuously on a task until completion (or referral to third parties, if appropriate).
  12. Prioritize and manage many open cases at one time.
Technical Skills:
  1. Working technical knowledge of network and PC operating systems, including [Windows Workstations, Windows Servers, Vmware, Linux].
  2. Extensive application support experience with [IP Scanners, Repairing S/W tools and converters, Client Antivirus, Remote management Agents (Remote Admin, Remote Assistance, Desktop remote Connection), Exchange Clients (MS Outlook, Outlook Express, Outlook WEB Mail), VPN client connections, Client Firewalls].
  3. Working technical knowledge of current network hardware, protocols, and standards, including [ADSL Modems and Routers, Indoor and Outdoor Wireless AP, Switches, Patch Panels, Printers, Different Types Scanners, TCP/IP protocol and Related Commands (Telnet, ping, Tracert, route, IPConfig, netstat), POP3, SMTP, DHCP].
  4. Good knowledge in CCTV systems installing, repairing, troubleshooting (hardware/software).
Preferred Candidate:
  1. Working in multi sites.
  2. Strong problem-solving skills and attention to detail.
  3. Excellent verbal and written communication abilities.
  4. Ability to work independently and as part of a team.
  5. Proactive attitude towards learning new technologies.
  6. Customer-focused approach with a commitment to service excellence.
  7. Adaptability to changing priorities and environments.
  8. Experience in a fast-paced IT support environment.
  9. Strong organizational skills and ability to manage multiple tasks.
  10. Willingness to work flexible hours if needed.
  11. Ability to handle stressful situations with professionalism.
Skills:
  • Proficiency in Windows and Linux operating systems.
  • Experience with network troubleshooting tools and techniques.
  • Knowledge of TCP/IP, DNS, DHCP, and VPN technologies.
  • Strong understanding of hardware components and peripherals.
  • Familiarity with help desk software and ticketing systems.
  • Excellent interpersonal skills for effective user support.
  • Ability to document technical procedures clearly.
  • Basic knowledge of cybersecurity principles.
#J-18808-Ljbffr

Apply on company website
Apply safely

To stay safe in your job search, information on common scams and to get free expert advice, we recommend that you visit SAFERjobs, a non-profit, joint industry and law enforcement organization working to combat job scams.

Share this job
See All شركة أعمال المجد للصناعة Jobs
Looking for Ways to improve your career?

Increase your chances with
Cursos em IT , Help

See All Courses

Similiar Jobs that might interest you

Service Technician 1

 Parker Wellbore

... Description A TRS Technician is responsible ... Tubular Running Service (TRS) Manual ... /electronic systems. 1-2 years ...

Saudi Arabia - Dammam 5 dias atrás

Apply on Jobsite

Aramco energizes the world economy. Aramco occupies a unique position in the global energy industry. We are the world' ...

Arábia Saudita 5 dias atrás

Apply on Jobsite

Content Development Specialist

 Saudi Aramco (ASC)

Aramco energizes the world economy. Aramco occupies a unique position in the global energy industry. We are the world' ...

Arábia Saudita 5 dias atrás

Apply on Jobsite

Aramco energizes the world economy. Aramco occupies a unique position in the global energy industry. We are the world' ...

Arábia Saudita 5 dias atrás

Apply on Jobsite

Aramco energizes the world economy. Aramco occupies a unique position in the global energy industry. We are the world' ...

Arábia Saudita 5 dias atrás

Apply on Jobsite

Aramco energizes the world economy. Aramco occupies a unique position in the global energy industry. We are the world' ...

Arábia Saudita 5 dias atrás

Apply on Jobsite

Aramco energizes the world economy. Aramco occupies a unique position in the global energy industry. We are the world' ...

Arábia Saudita 5 dias atrás

Apply on Jobsite

Senior Investment Specialist

 Saudi Aramco (ASC)

Aramco energizes the world economy. Aramco occupies a unique position in the global energy industry. We are the world' ...

Arábia Saudita 5 dias atrás

Apply on Jobsite

Global Energy Supply Specialist

 Saudi Aramco (ASC)

Aramco energizes the world economy. Aramco occupies a unique position in the global energy industry. We are the world' ...

Arábia Saudita 5 dias atrás

Apply on Jobsite

Global Oil Supply Specialist

 Saudi Aramco (ASC)

Aramco energizes the world economy. Aramco occupies a unique position in the global energy industry. We are the world' ...

Arábia Saudita 5 dias atrás

Apply on Jobsite

Aramco energizes the world economy. Aramco occupies a unique position in the global energy industry. We are the world' ...

Arábia Saudita 5 dias atrás

Apply on Jobsite

... , technical support, field service, or other automation ... innovative technologies and services are taking energy forward ...

Saudi Arabia - Dammam 5 dias atrás

Apply on Jobsite

Maintenance Technician

 Baker Hughes

... countries, our innovative technologies and services are taking energy forward - making ...

Saudi Arabia - Dammam 5 dias atrás

Apply on Jobsite

Aramco energizes the world economy. Aramco occupies a unique position in the global energy industry. We are the world' ...

Arábia Saudita 5 dias atrás

Apply on Jobsite

Aramco energizes the world economy. Aramco occupies a unique position in the global energy industry. We are the world' ...

Arábia Saudita 5 dias atrás

Apply on Jobsite

Aramco energizes the world economy. Aramco occupies a unique position in the global energy industry. We are the world' ...

Arábia Saudita 5 dias atrás

Apply on Jobsite

Plng & Perf Mgmt Specialist

 Saudi Aramco (ASC)

... law firm, or professional services company. Demonstrable understanding ... a strong client service orientation; and, Ability ...

Arábia Saudita 5 dias atrás

Apply on Jobsite

Digital Solutions Specialist

 Saudi Aramco (ASC)

... : off-shelf, software-as-a-service, and in-house custom development ...

Arábia Saudita 5 dias atrás

Apply on Jobsite

... more than a traditional recruitment service, supporting with everything from securing ...

Arábia Saudita 5 dias atrás

Apply on Jobsite
See All IT Jobs
Empregos
Cursos/Formação
Arábia Saudita
Médio Oriente
Ásia
Europa
Australia
África
The Americas
Global
Promote courses on Laimoon Promote your courses
Free virtual classroom software

Copyright 2025 © Laimoon.com Privacy Policy   -    Terms Of Use

Feedback Feedback