Field Services Support Lead

Bluecurrent is a leading provider of innovative smart metering services and solutions in New Zealand and Australia. As a B2B company, we partner with leading energy retailers and distributors in New Zealand and Australia. We have an exciting opportunity for a Field Services Support Lead to join the dynamic team. In this role, you will help oversee the administrative and compliance functions associated with field service provider (FSP) management.

Key Responsibilities

• Ensures the smooth operation of invoicing, payments, compliance tracking, and general administrative support for internal and external stakeholders.
• FSP Pre-Qualification, onboarding and Vendor Set-up.
• Maintain accurate records of compliance requirements for field service providers.
• Support audits and provide necessary documentation as required.
• Act as the primary point of contact for external FSPs, addressing inquiries and resolving issues.
• Provide guidance, training, and support to the Field Services Support Officer.
• Identify and recommend improvements to administrative and compliance processes.

Who We Are Looking For

To be successful in this role, you will ideally have 3+ years in an administrative or support role, preferably within field services or operations. The role requires knowledge of invoicing, payment systems, vendor management, training, and compliance with regulatory requirements, with a commitment to safety and quality standards. You will bring excellent organisational, prioritisation, and problem-solving skills with high attention to detail. Your communication, relationship building, and influencing skills will be excellent, with the ability to communicate effectively at all levels, with all stakeholders.

About Us

Bluecurrent is jointly owned by Vector and QIC. We are a highly successful smart metering and data services company that operates in New Zealand and Australia. With more than 15 years’ experience behind us, we are a new company with strong foundations and ambitious goals. It’s a great time to join the highly dynamic energy sector, with consumers and energy companies driving rapid change. Changes that can make a difference are often informed by the data we provide. Bluecurrent’s team is made up of people with diverse skills, values, backgrounds, and experiences. We respect people’s differences, including gender, ethnicity, disability, age, sexual orientation, race, and religion. Our values reflect how we do things together and for our customers:

• Collaborate – we are a tight-knit group that works best when we work together.
• Innovate – we are stepping up to solve challenges in new ways.
• Deliver – what we say we do. It’s what we’ve always done and always will do.

Additional Information

As we continue to grow, there are many future career pathways for our people. We offer:

• Opportunities for career progression
• A fun and collaborative environment
• Potential for flexible work hours
• Health and wellbeing support
• Subsidised life and income protection insurance
• Study support

If you require assistance or accessibility support from us during the application and selection process, please call us on +64 9 978 7792. As part of the recruitment process, if we progress with your application, we will complete background and pre-employment checks, such as drug and alcohol assessments, reference checks, immigration checks, criminal background checks, qualification checks, and additional checks required for the role. #J-18808-Ljbffr