Field Service Supervisor

Hitachi Benefits

• TWO bonuses a year: Potential to earn biannual bonuses providing increased earning capacity.
• Health: Discounted Medibank health insurance policy.
• Wellness program: Access to Employee Assistance Program.
• Stability: Permanent Full-Time Position in a leading OEM with long-term job security.
• Uniform: Generous uniform supplied with Full PPE.
• Training and Development: Continuous training and upskilling with real career development opportunities. Start your rewarding career now!
• Staff Discounts: Access to a range of discounts across 400 retailers Australia wide through Orange Benefits Smart Spending.
• Home Electrical Appliances: Employee exclusive staff discounts on Hitachi goods.
• Company culture: Supportive management who value your input in finding new and improved ways to achieve success. Be a part of a leading OEM that genuinely values its employees and ensures everyone is happy and safe at work!

About Us Hitachi Construction Machinery (Australia) Pty Ltd is a leading manufacturer of construction and mining equipment. At the heart of our machines, our talented and dedicated employees are committed to providing industry-leading after-sales service and reliable solutions. We are dedicated to supporting our people, rewarding successes, and helping individuals grow. We offer a career path with the future in mind, providing training and development opportunities to help us achieve quality standards. We inspire a safe and healthy working environment through our safety and wellness campaigns so that we can all ‘See You Tomorrow’. Come and discover the opportunity to join the team at Hitachi. We are here for the long haul. About The Opportunity We currently have an exciting and rare opportunity for a motivated and enthusiastic individual to join our team based out of our Sydney branch. In this role, you will be part of and based out of our Revesby Branch; however, the majority of your role will see you working between multiple sites supervising major works ensuring the safety of your team of tradesmen. Reporting to the Service Manager you will be responsible for:

• Coordinating major shutdown projects through effective planning, resourcing, and communication with key stakeholders.
• Assisting in the preparation of work scopes, costing, scheduling, project planning, and execution to completion.
• Ensuring all reporting needs and administrative functions required by the company and the customer are completed promptly and regularly.
• Supervising the accuracy and timeliness of time sheets and sub-contract documentation to enable prompt job costing.
• Identifying continuous improvements within your area of responsibility.

To be successful you will need:

• Prior experience in a supervisory, project management, or technical role or with a related OEM.
• Appropriate Trade/Post Trade Qualifications and related Product Training.
• Intermediate PC Skills, ability to analyze technical data and reports.
• Good communication skills.
• Have a safety focus and abide by site safety processes.
• Relevant Trade Certificate - Mobile Plant Mechanic (HD Diesel Fitter - Earthmoving/Heavy Transport) coupled with extensive experience and knowledge in repairing, servicing, and maintaining mobile plant equipment.
• Strong ability to adapt yourself to different teams, rosters, environments, and workloads.
• Ensure that you provide 100% Customer satisfaction with both internal and external stakeholders, branches & suppliers within the HCA family.

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