Resident/ Hotel Manager (Base: SG, VIP Support)

Responsibilities: Train and develop the Housekeeping team in proper procedures and appropriate performance of duties to ensure smooth running of the residences. Write and review household manuals/SOPs for owner’s approval and monitor the committed and effective implementation by all team members. Sourcing, recruiting, and selecting of suitable housekeeping team. Monitor staff working schedules to ensure adequate manning, supplies, and equipment for household duties. Frequently interact with owners to maintain direct communication and compliance with their needs. Culinary/Meal-Planning: Train and develop the Culinary team in proper procedures and appropriate performance of duties. Review menus or recipes for owner’s approval. Sourcing, recruiting, and selecting of suitable culinary team. Monitor staff working schedules to ensure adequate manning, supplies, and equipment for household duties. Frequently interact with owners to maintain direct communication and compliance with their needs. Private Collections: Assist in maintenance of private collections such as artworks and jewelry, including records updating. Schedule and monitor routine maintenance works/inspections from landscapers, cleaning services, etc. Events/Activities Planning & Execution: Responsible for coordination of external services to ensure planned events/activities are executed according to plans. This includes appropriate setting up of house decoration & ambience such as floral arrangements, door gifts, and wines (as and when required). Job Requirements: Minimum 8 years’ experience. Vendor and project management skills. Proficient in MS Office applications. Pleasant personality with excellent interpersonal skills and a strong team player. Experience in delivering a discreet, confidential, and unobtrusive service while maintaining the fine etiquettes to represent the household. Ability to anticipate others’ wishes and adapt accordingly. An eye for detail with a keen interest in antiques, fine wine, and flower arrangement. Self-demand for high standards. Seniority Level: Mid-Senior level Employment Type: Full-time Job Function: Customer Service Industries: Hospitality, Airlines and Aviation, and Food and Beverage Services #J-18808-Ljbffr