Air Freight Operations Supervisor

Full time na PSA BDP no Saudi Arabia

Publicado em February 8, 2025

Detalhes do emprego

About PSA BDP: PSA BDP, a member of the PSA Group, is a leading provider of globally integrated and port-centric supply chain, transportation, and logistics solutions. The company is headquartered in Philadelphia, PA, and employs more than 5,500 people worldwide. We are a team that celebrates our unique diversity and close-knit community atmosphere. Our core values begin at the very top and span the broad reach of our global community. We offer dynamic careers for those individuals looking to be a part of something bigger and provide unequivocal opportunities for growth within the organization. PSA BDP serves over 5,000 customers, including some of the world's leading multinational companies within the chemical, retail & consumer, life sciences & pharmaceuticals, and electric vehicle & industrial verticals. Job Summary: Organizing and managing the day-to-day functions of the air freight operations to meet the needs of the Company’s customers and provide a high rate of return. Effective coordination and execution of airfreight operations and pricing in line with the BDP standard procedure. Essential Functions: Pricing

Airfreight rate negotiation with airline, GSA, etc.
Preparing quotations to the client including freight and insurance (if required) and follow-up.
Monitor and maintain data on quotations and win-loss ratio.
Keep track of airline contract rates (validity/expiry).
Maintain healthy relations with Carrier, GSA, and partners.

Operation

Execution of customs clearance in accordance with KSA customs rules and regulations including customs inspection.
Coordinating with customer and dispatch team for cargo pickup.
Ensure proper packing & labeling of cargo according to carrier, commodity & destination requirements.
On-time creation of Job Costing Sheet once full delivery is done to finance for invoicing.
Alert and update shipment details on the BDP system.

Customer Service

Ensure on-time updates of cargo status to customers.
Understand customer’s requirements and instructions (i.e., DTC, DTD, description of goods, etc.).
Inform customers of the export clearance requirements prior to cargo pickup.
On-time invoicing of customers, 48 hours after cargo delivery.

Requirements:

One (1) to two (2) years of experience in a customer service type environment preferred.
+3 years experience in airfreight export operations with knowledge in KSA customs procedure, ground handling agent & carrier communication.
College/University graduate.
Computer literacy with Microsoft Software applications, MS Excel expertise.
Must be able to work in a fast-paced office.
Good communication, attention to detail, and organizational skills required.
Candidate must possess a strong teamwork attitude.
Leadership experience is strongly desired.
Candidate must be PC literate with MS Office applications.

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PSA BDP

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Air Freight Operations Supervisor

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