General Manager, Operations, Road Logistics

In 1976, 9 independent trucking companies and a business developer joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 5th largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers.

Vision and strategy

Our vision is supported by five strategic focus areas that set the ambition for DSV.

We want to be a leading global supplier, fulfilling the customer needs for transport and logistics services, targeting extensive growth and being among the most profitable in our industry. This way we are able to set the pace and direction of our own development while being an attractive business partner.Basic Minimum Requirements

Grade 12 and a National Diploma or higher in a relevant field

Minimum of 5 years' experience in the Logistics environment in a managerial role

Advanced knowledge of MS Excel (ability to Pivots, charts and formulas)

Comprehensive knowledge of P& L / financials

Knowledge of LRA and BCEA

Own vehicle

Duties and Responsibilities

To manage the delivery of the organization's objectives through communication, measurement, and motivation of staff

To interface with shared functions ensuring continues cooperation and interactions with these functions.

To manage and deliver on our Service Catalogue to clients.

To manage cost and productivity within the region per branch or sites ensuring that efficiency and effectiveness is the order of the day.

To ensure compliance to internal and external controls and other KPI's set at global and local level.

To deliver on the bottom-line budget commitments per branch and for the entire region, enabling the business unit to meet budget.

To identify opportunities and risks within the business that may impact the business environment and ability to deliver to shareholder commitments.

Managing people's performance and growth to create a sustainable business environment.

Adherence to deadlines and schedules.

Managing and controlling resources and risk management.

Administrative duties relevant to the position.

Interacting with customers at all levels - in person and telephonically.

Maintain and enforcing existing systems processes and controls with continuous improvement.

Customer dissatisfaction process, analyse failures with regards to deliveries, client complaints, damages etc to determine root cause and corrective actions.

Actively managing daily operational performance to consistently achieve performance metric targets.

Ensure all vehicles owned; leased; hired; rented or supplied from suppliers (including owner driver) must be fully road worthy and compliant to all local legislation.

Actively drive all initiatives being implemented within the company within the region per branch per site.

Ensure that every branch or site is managing the branch fleet, maintenance of the branch fleet, condition of the branch fleet and fuel consumption of the branch fleet.

Responsible for implementation, support, monitoring, control and sustaining of all Quality, Safety, Health and Environmental (QSHE) Management Systems and requirements. To ensure that working processes are aligned too the approved quality management systems and all legal and commercial requirement.

Oversee operational activities during peak times when visiting branches and sites.

Ensure that all branches or sites are using the financial tools provided to manage the branch or agency.

Review and validate that forecasts for the region per branch or site for the month and the year are accurate and justifiable.

Actively manage the P&L costs for the region per branch, timeously and accurately, duly validating explanations received from branches or site on variances.

Accurately budget for the following financial year based on local knowledge and budgeting guidelines.