Início Índia Travel Specialist

Início Índia Travel Specialist

Travel Specialist

Full time na IGT Solutions no India
Publicado em February 5, 2025

Detalhes do emprego

Job Summary: - We are looking for a dedicated/ professional and detailed oriented CCR for an Airline Process. This role involves providing customer service support on calls for airline process. We are seeking a highly motivated and customer-focused BPO Customer Service Representative to join our team. This role involves providing exceptional service to customers through various communication channels (phone) addressing their travel-related inquiries, and assisting with bookings, cancellations, and changes to ensure a seamless and positive experience. Who we are looking for?

  • 6 Months international calling background, Relevant work exp. Preferably customer service
  • Excellent Spoken English
  • Computer Skills ability/experience using computer applications
  • Call Handling Etiquette - V&A
What you would be doing?
  • Handle customer inquiries and resolve issues efficiently.
  • Provide accurate information to customer
  • Process transactions and maintain customer records.
  • Deliver excellent customer service and enhance customer satisfaction.
What Preferred Qualifications and Experience you have?
  • Minimum Bachelor's degree/ Under grad drop out
  • Prior experience in customer service international
  • Strong communication and interpersonal skills.
  • Ability to handle customer queries and complaints effectively.
What you will be signing up for?
  • Transport facility (Both Side)
  • Comprehensive training and development programs.
  • Opportunities for career growth and advancement and other employee benefits.
  • We provide comprehensive training on effective upselling techniques to help you maximize sales opportunities while ensuring customer satisfaction.
Contact Person- Jaisika

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