Atlassian - Project Manager

We seek a highly skilled and experienced Atlassian Practice lead to mentor, and manage a dynamic team of Atlassian consultants, administrators, and developers. The ideal candidate will possess in-depth expertise in Atlassian tools, exceptional project management skills, and a proven ability to deliver high-quality solutions. This role requires a balance of technical proficiency, leadership, and strategic thinking to ensure successful project delivery and client satisfaction. Key Responsibilities: Leadership & Team Management:

• Lead, mentor, and manage a team of Atlassian professionals, including consultants, administrators, and developers.
• Foster a collaborative and high-performing team environment, ensuring alignment with organizational goals and client needs.
• Evaluate team performance regularly, provide constructive feedback, and support individual career development plans.
• Encourage knowledge sharing, upskilling, and best practices across the team.

• Plan, execute, and oversee multiple Atlassian solution delivery projects for diverse clients across industries.
• Ensure projects are delivered on time, within scope, and meet the highest quality standards.
• Collaborate with clients to gather business requirements and translate them into scalable technical solutions.
• Design, estimate, and implement solutions for Atlassian products such as Jira, Confluence, Jira Service Management (JSM), and Bitbucket.
• Drive a culture of collaboration and innovation to support practice development and continuous improvement.

• Actively participate in pre-sales activities, including client presentations, solution demonstrations, and proposal preparation.
• Collaborate with the sales and marketing teams to identify opportunities for lead generation and client engagement.
• Assist clients with licensing needs, ensuring compliance and cost optimization.

• Build and maintain strong relationships with key stakeholders, ensuring their requirements are met effectively.
• Proactively identify, assess, and mitigate risks and issues throughout the project lifecycle.
• Provide regular updates to stakeholders on project progress, risks, and resolutions.

• Continuously improve team processes, workflows, and methodologies to enhance efficiency and productivity.
• Promote and implement best practices in project management, risk management, and solution delivery.
• Develop and document standard operating procedures for Atlassian tool implementations.

• Proven expertise in Atlassian tools, including Jira, Confluence, Jira Service Management (JSM), and Bitbucket.
• Strong project management skills with a track record of managing multiple projects simultaneously.
• Atlassian Certifications (e.g., Atlassian Certified Professional or equivalent) are mandatory.
• Excellent communication, presentation, and stakeholder management skills.
• Strong risk management and issue resolution capabilities.
• Exceptional time management, multitasking, and organizational skills.

• Experience in pre-sales, sales, and marketing activities, particularly for lead generation.
• Proficiency in handling customer licensing requirements and renewals.
• Ability to drive process optimization and promote a culture of continuous improvement.
• Team leadership experience with a focus on collaboration and mentoring.