Detalhes do emprego
- Position Title: Client Service Representative
- Job Location: Dubai
- Training Location: Dubai
- Training Duration: 4-8 weeks
- Competitive Salary Package, Incentives, and Rewards.
- Client Interfacing Role (not a back-office work)
- Manage the operations of business unit, including the management of orders, sales transactions, client affairs, financial matters, administrative tasks, and property maintenance management.
- Collaborate with diverse departments and business units to optimize operational efficiency.
- Communicate effectively across various mediums, encompassing face-to-face interactions, managing incoming and outgoing calls, chat correspondence, emails, etc.
- Active participation in the client retention program.
- +2 years of relevant experience. (Consideration for fresh graduates if they meet other qualifying criteria).
- Excellent client service skills preferably gained from BPO background (call center), high-end brand fashion retail industry, or 5-star hotels/hospitality industry.
- Advanced proficiency in English verbal and written communication with a refined accent.
- Capability to deal with high-profile clients with poise and professionalism.
- Proficient in handling clients complaints, feedback, as well as being organized, a good researcher, detail-oriented and effective problem solver.
- Smart and professional looking with a confident personality.
- Demonstrate positive attitude with high energy level.
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