Service Technician

Full time na SCENTArts no UAE

Publicado em January 27, 2025

Detalhes do emprego

This is a full-time on-site role for a Technician at Scent Arts.

The Technician will be responsible for installing and maintaining scent equipment at client locations, troubleshooting technical issues, and managing supply inventory. Qualifications

Technical knowledge and experience with installation and maintenance of electronic equipment
Ability to troubleshoot and resolve technical issues and perform repairs
Excellent organizational and time management skills
Experience working with fragrance oils and knowledge of basic chemistry concepts
Attention to detail and ability to follow directions precisely
Excellent communication and interpersonal skills
Excellent critical thinking and problem-solving skills
Ability to work independently and as part of a team
Bachelor's degree in a relevant field, such as electronics or engineering is a plus

Responsibilities

Visiting to client's site to Install and service of scent machines.
Prepare, complete and submit technical paperwork as per company guidelines.
Complete customer site survey inspections.
Monthly service of all types of scent machines.
Follow up with customer to verify their expectations are achieved.
Perform diagnostics and repairs.
Interface with Sales team to coordinate installation or replacement equipment when needed.
Perform prescribed preventative maintenance on equipment installed in client locations as required.
Make judgments on the right approach to deliver effective scenting in challenging environments.
Support sales team with technical requests.
Diligently follow processes and complete tasks as directed in installation & service schedules with minimum supervision.

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Hiring company

SCENTArts

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