Ecommerce Manager

We are looking for an E-commerce Manager to identify and lead the rollout of the FläktGroup e-commerce framework to new markets based in our Colchester office. THE ROLE:

• Write functional/technical specifications and coordinate with developers to ensure the system is adapted according to specifications.
• Ensure platform developments adhere to technical best practices, maintaining high standards of quality, reliability, and scalability.
• Work with internal local teams to adapt content, product offerings, and marketing strategies to meet the cultural, linguistic, and economic specifics of new markets.
• Responsible for the growth and success of all web shops.
• Work with local SU leaders to drive success and grow the e-commerce business, setting ambitious but healthy growth targets
• Use analytics tools to track performance metrics and generate insights for data-driven decision-making
• This is not an exhaustive list- for the full job description, please contact our HR Team

YOUR PROFILE:

• PIM experience.
• EPiServer CMS experience.
• Experience integrating and managing online payment gateways (e.g., Stripe, PayPal).
• Knowledge of mobile commerce (m-commerce) and app-based e-commerce optimization.
• Familiarity with international tax regulations, customs duties, and pricing strategies.
• Knowledge of AI-driven tools for personalized recommendations, and chatbot integration.
• Experience in implementing customer support solutions like HubSpot.
• Good knowledge of the systems development life cycle.
• Strong analytical and project management skills.
• Mapping and streamlining processes.
• Good technical documentation writing skills.
• Experience in working with diverse, multinational teams.
• Proficiency in analytics tools such as Google Analytics, Looker Studio, or Power BI.
• Knowledge of Agile and Scrum methodologies.
• Ability to identify, assess, and mitigate risks in platform rollouts and expansions.
• Customer-centric thinking with a strong focus on customer satisfaction and retention.

We Offer

• Competitive salary,
• 25 days Holiday (+ bank holidays)
• Pension Scheme
• Life Assurance Scheme
• Cycle to Work scheme
• Long Service Awards
• Employee Assistance Programme & Access to Mental Health Support
• Learning and Development Opportunities
• Company Car Scheme

If you have any questions, you are welcome to contact the HR Team on recruitmentUK@flaktgroup.com. The last day to apply is 7th February 2025 and we apply continuous selection. Therefore, the position may be filled before the application period expires. Interviews will be held via MS Teams. ABOUT US: For over 100 years, we have proudly developed innovative and energy efficient Indoor Air Quality solutions for commercial buildings and critical ventilation applications. Today FläktGroup is one of the global leaders with +600 MEUR in sales to more than 65 countries and headquartered in Herne, Germany. With the widest product range in the industry, our products are found everywhere from homes, offices and schools, to hospitals, data centres, subways and offshore. Read more about us on Equal Opportunities: We are an equal opportunities employer, recruiting individuals on their suitability for the role, qualifications and experience. We welcome applications from all communities and backgrounds. Please note we do require applicants to hold the Right to Work in the United Kingdom.