Department Manager

Job Description - Department Manager (2400005P) About Us As a leader in luxury retail in the Middle East, Al Tayer Group's retail division, Al Tayer Insignia, hosts a portfolio of some of the world’s best luxury brands in the fashion, jewellery, home, and department store categories. Complementing its position in luxury retail, Al Tayer Insignia has also built new frontiers in lifestyle retail, representing leading brands in the Beauty, Home, Fashion, and Hospitality sectors. About The Role We are looking for a Department Manager to join our Beauty team in Bloomingdales - Kuwait. The Department Manager will manage and develop the team to achieve high levels of revenue, whilst maintaining brand image, operational compliance, and customer satisfaction. What you’ll be doing

1. Drive sales, monitor performance, and identify commercial opportunities to meet and exceed sales targets.
2. Cultivate a culture of excellent customer service, leading by example. Resolve customer complaints effectively and promptly.
3. Minimise stock loss through the management, implementation, and adherence to ATG policies and procedures.
4. Analyse stock management information to ensure sales opportunities are maximised.
5. Provide and analyse reports to understand current performance trends and identify commercial opportunities.
6. Prepare and implement stock takes in store in liaison with the Operations team.
7. Recommend, manage, and support sales promotions and brand activities through effective planning and preparation.
8. Establish and maintain effective professional relationships with key business partners.
9. Ensure all Company policies and procedures are implemented and adhered to.
10. Ensure Company Health & Safety standards are adhered to at all times.
11. Understand customer profiles and provide feedback on Marketing, Buying, and Planning.
12. Ensure Visual Merchandising standards are maintained within brand guidelines.
13. Monitor sales per square foot to ensure maximum productivity within brand and store specifications.
14. Keep abreast of market trends and competitor activity and provide feedback/recommendations to the Company.

1. Provide leadership and direction to team members towards the achievement of goals and objectives.
2. Coach and motivate team to enhance performance and produce quality work, ensuring continuous development for higher-level roles.