Head of food

We’re En Route. We’re a welcoming bunch, with a down-to-earth outlook that helps build lasting relationships with customers and colleagues alike. As global specialists in passenger solutions, supply chain services and sourcing for airlines and airline caterers, we operate globally as part of dnata, one of the world’s largest combined air services providers. En Route’s expertise is one of the many reasons why we’ve enjoyed more than 20 years as a global food solutions partner, with offices in the UK, USA, Australia and UAE. Are you ready to become part of our story? Job purpose The Head of Food is responsible for the development and management of the En Route product portfolio across the region. This includes developing and managing the relationships with our manufacturer/supplier base. To date, this role has been Australian focused; however, with further sales growth opportunities across the business, the remit of the role is likely to expand to incorporate some product (food) management and development in Asia. The Head of Food will work closely with the commercial team to drive new product innovation and support sales growth opportunities. The Head of Food will also work closely with the Technical and Operation teams to support the quality management of all existing products. Key responsibilities Drive the strategic development plans of the various food categories (in close collaboration with the Sales, Procurement, Technical Team) ensuring that product is developed & refreshed to support the business growth and planned airline menu changes. Lead the formulation of the food development innovation pipeline. Work in partnership with colleagues across the business and supplier base to deliver ‘best in class’ innovative products. Manage projects ensuring critical path targets and timelines are met. Lead the successful launch of new products. Work closely with the Technical team to ensure an efficient QA & product surveillance program is consistently delivered. Support the Technical team by providing SME (subject matter expert) knowledge supporting nonconformance investigations as required. Undertake any other duties, which may from time to time be assigned. This job description is not intended to be either prescriptive or exhaustive, but it is issued as a general framework at the time of writing. International and domestic business travel is expected to be undertaken as part of the role with frequency varying throughout the year. Ability to travel at short notice required. Experience Extensive Chef (preferred) or food manufacturing background essential. Experience in the airline industry is a bonus. Demonstrated working knowledge of product and the practicalities of creating food products for mass production. Strong experience leading and developing food innovation. Demonstrated excellent project management skills. A problem-solving mindset. Proven track record of analyzing and interpreting data to drive business performance. Strong background in customer-facing/supplier-facing capacity. Creative and self-motivated with a passion for food. Ability to work in a nimble fast-paced environment. The ability to manage your own time effectively. Strong understanding of market trends. Flexibility to work 1 x day per week from home. 24 days annual leave per annum. 50% discount on Snap Fitness memberships. Other regional program benefits. #J-18808-Ljbffr