Quality Assurance Technician

About Think: Think Ingredients is a leader in clean-label, functional ingredients, and blends for industrial food manufacturers based in Burlington, Ontario. We help our customers to use new ingredients to make better food products and the Quality Assurance Technician is critical in that mission. We are a dynamic, fast-paced company and are excited to have you join our growing team! About the opportunity: The Quality Assurance Technician handles all aspects of quality and food safety for both our ingredient distribution and dry blend manufacturing operations. The ideal candidate is an exceptionally organized and methodical professional with experience managing a quality management program in the food industry. The Quality Assurance Technician will coordinate and follow the fundamentals of HACCP, GMP and SQF and provide guidance and support to plant colleagues. The successful candidate will ensure products meet the food safety and quality standards of the company and our customers. Initiative, competence and proactivity are critical to success in this role. Responsibilities: Quality Management Program · Maintain SQF Quality Management Program for dry-blending facility · Coordinate with certifying agency to ensure ongoing compliance and annual audits · Perform daily, weekly and monthly quality and maintenance checks in production facility and warehouse · Perform quality checks to ensure traceability of raw materials and final products during production · Review completed production paperwork daily for accuracy · Responsible for retained sample collection, labelling and storage · Oversee cleaning, sanitation and environmental monitoring program and ensure swabbing is performed and documented · Document quality assurance activities with internal reporting and audits; coordinate monthly foodsafety and quality assurance meetings with production and management · Communicate and train Think colleagues on new procedures for SQF · Plan, execute, and oversee inspection and testing of incoming and outgoing products to confirm quality conformance to specifications and quality deliverables · Assist operations team in ensuring quality, health and safety objectives are met · Oversee company complaint and inspection procedures; execute CAPA report including root cause investigation, initiating corrective and preventative actions · Ongoing determination of requirements for Safe Food for Canadians license Documentation · Create and update Think product specifications using standard template · Review incoming C of A’s for compliance and generate Think C of A’s · Support sales team with requested documentation · Ensure documentation is updated and new certificates (i.E. GFSI, Kosher, Halal, etc.) are sent to current customers; establish online systemfor storing and managing quality documentation · Complete customers’ supplier questionnaires and/or collaborate with suppliers to have them completed · Update and maintain Supplier Approval Program including contacting supplier to provide documents, reviewing provided documents New Product Regulatory · Review supplier documentation for new and existing products and ensure products meet Canadian regulatory requirements, together with Product Developer and/or third-party regulatory consultation as needed · Ensure ongoing compliance with updated documents and certificates Qualifications: · Post-secondary education in Food Science, Microbiology, or Chemistry or relevant experience in the food industry is preferred · Minimum 2-3 years of related experience · Proficient computer skills including experience in MS Outlook & Excel. Oracle NetSuite knowledge is an asset · Strong oral and written English communication skills · Current SQF Practitioner certification is a plus! We thank all applicants for their interest in Think; however, only those selected for an interview will be contacted.