Customer Service Representative

Sure, here is a short Job Description for Offshore Insurance Customer Service Representative: **Offshore Insurance Customer Service Representative****About the role** We are looking for a highly motivated and customer-focused Offshore Insurance Customer Service Representative to join our team. In this role, you will be responsible for providing excellent customer service to our clients by handling their inquiries and concerns related to insurance policies. You will also work with new clients to understand their needs and recommend suitable insurance solutions. **Responsibilities*** Provide excellent customer service to existing clients by handling their inquiries and requests related to insurance policies. * Assist new clients with understanding their insurance needs and recommend suitable coverage options. * Process insurance applications, quotes, and certificates. * Answer customer calls and emails regarding new or existing insurance policies. * Help service claims. * Review and update existing policies. * Collaborate with underwriters to expedite policy approvals. * Maintain accurate records of customer interactions and transactions. * Work effectively with team members and producers. **Qualifications*** Bachelor's degree in Business Administration, Finance, Marketing, or a related field. * Minimum 3 years of experience in insurance sales, customer service, or a related role. * Strong knowledge of insurance products and usages. * Excellent communication and interpersonal skills. * Strong organizational and time management skills. * Proficiency in Microsoft Office Suite (Outlook, Excel, PowerPoint). * Ability to work independently and as part of a team. * Adaptable and eager to learn about the US insurance market. **Benefits*** Competitive salary and benefits package. * Opportunity to work in a fast-paced and growing industry. * Be part of a supportive and collaborative team environment. Salary between 3lpa - 5lpa