Client Service & Ops Exec - Fintech Community

Handle Recruitment is seeking a Client Services Executive who is confident with project delivery to join a leading community of Fintech professionals. *This is a nine month contract with plans to start in March 2025* In this role your responsibilities will involve:

• Project Delivery: Taking ownership of pre-agreed project components, coordinating internally ensuring timely delivery while managing defined milestones, tasks, and deliverables.
• Client-Facing Administration: Handle all administrative tasks related to client engagements, including booking meetings and providing post-meeting notes. Providing accurate reporting on project status and outcomes, coordinating with delivery teams to compile and refine feedback into client-friendly responses.
• Reporting: Ownership of the client reporting function, managing the compilation and distribution of weekly client reports.
• Process Improvement: While focusing on delivering tasks, identify areas for efficiency improvements as familiarity with processes grows.

• Experience in client-facing B2B project roles, ideally in. marketing agencies, consulting or media
• Knowledge or willingness to learn about FinTech and financial service industries
• Expert use of MS office including Outlook, Excel, Word and PowerPoint
• A proactive approach to anticipating client needs and problem-solving.
• Ability to take ownership of tasks and deliver
• A sense of commerciality
• Strong communication and interpersonal skills, with the ability to engage effectively with high-level professionals in the financial industry as well as internal stakeholders.