Receptionist cum Admin Support

Job Description Main Duty - Customer Service Duty (mindset has to meet the realist challenges and demands of a Primary School setting) To answer phone calls, manage visitors, take messages, respond to enquiries and provide general useful information in a very dynamic environment where calls are volumous. Able to use school implemented IT system for administrative purposes. To handle daily varied demands and queries from parents, students, vendors, and staff. To call pupils who are absent and check with parents on their child’s status every morning. To call pupils to convey messages during ad-hoc/special events. To render first level assistance to walk-in pupils’ needs including sick and injured pupils, escalating cases to other colleagues in the office immediately if it is beyond superficial cases. To handle/support situations when pupils vomit or soil their clothes. General Duties To assist in canteen matters, utility, FAS application, arrears fee, bus booking, etc. To help update the school activity notice board in the office (data accuracy is important). To maintain the forms cabinet in the office, ensuring all forms are current and replenished constantly. To assist in general typing duties. To assist in stores supplies management during school holidays. To support any other general admin duties as and when required. The Personnel shall minimally have the following qualifications, skills, and experience: Full GCE ‘N’ or ‘O’ Level certificate or its equivalent. Good communication and inter-personal skills in reception duties, preferably in a school environment. Good team player with a high level of initiative. #J-18808-Ljbffr