Customer Success | Sports Background
Detalhes do emprego
We're Hiring: User Experience Athlete Customer Success Are you passionate about health tech and creating world-class customer experiences? Join us as a User Experience Athlete, where you'll play a pivotal role in shaping the customer journey and driving satisfaction.What You'll Do:Manage customer queries across channels (email, chat, phone, social) with speed and care.Deeply understand our products to provide effective solutions.Collaborate across teams to channel feedback for improvement.Proactively review user journeys and identify areas for enhancement.Deliver consultative support, turning good experiences into great ones.Optimize workflows using automation for efficiency.What We're Looking For:A problem-solver with a keen eye for detail.Someone passionate about customer success and health technology.A collaborative team player who thrives in a fast-paced environment. PRB
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