Student Affair Officer / Student Service Officer

Job Responsibilities:

• Handle member registration, appointment bookings, and enquiries.
• Handling general enquiries about appropriate course options and courses offered.
• Enrolling students and taking payments according to the School’s procedures.
• Maintaining filing, indexing, or record systems.
• Providing after-sales services and enquiry follow-up.
• Assisting to monitor students’ progress and offer support to parents.
• Undertaking other routine administrative duties.
• Participate in the full product development cycle.
• Responsible to the Centre Manager or the supervisor for providing assistance in school routines.
• Identify opportunities and grow businesses.

Requirements:

• Form 6 or above, with 1-2 years of working experience in a customer service or related field.
• Good command in spoken and written English as well as Chinese.
• Familiar with using Microsoft Office (Excel, Word, and PowerPoint).
• Strong sense of responsibility and attention to detail.
• Good communication skills with a positive attitude.
• Rostered to work 5 days a week including Saturday; prepared to work some Sundays.
• Flexibility in adjusting hours is required when there is an operational need to do so.
• Off on all Public Holidays.
• Performance Bonus.
• Monthly and Annual Good Attendance Bonus.
• Staff Price on Tuition Fee.
• Medical benefits.

Remarks:

• More qualified candidates may be considered for the position of Student Affair Officer / Student Service Officer (full time).
• All successful candidates will be expected to begin as Education Trainee.

Interested parties please send a full resume, expected salary, and date of availability to the Human Resources Director at Unit 2503-05, 25/F, 148 Electric Road, North Point, Hong Kong or by email. (All data collected will be for recruitment purposes only.) Established in 2002, ABC Pathways Group is a leading educational company comprised of English Language Schools and International Kindergartens, Franchising Schools, a PR Agency, and a Charitable Organization. The group has enjoyed a long and successful reputation in English language education, catering to children and young adults. ABC Pathways Group operates a total of 13 branches of educational establishments in Hong Kong and Bangkok. #J-18808-Ljbffr