Bakery Retail Assistant

Posted 4 days ago • Closing 9 Jan 2025 Job Requirement:

• Excellent customer service with good communication skills, team players with a positive attitude.
• Ability to multitask and follow instructions given by the management and bakers.
• Only accept Malaysian applicants.
• Bahasa Malaysia and English are essential. Ability to converse in Mandarin would be preferred.
• Minimum High School graduates (SPM).
• Interest in F&B or bakery is an added point.

We are looking for an enthusiastic and attentive bakery assistant to assist us at the retail side. Your duties shall include promoting baked goods to customers, managing product inventories, taking control of the daily cleanup procedures at the bakery, and other tasks as required as a bakery retail assistant. Job Responsibilities:

• Taking care of product packing, arrangement, refill, and expiry date tracking.
• Creating a welcoming and positive customer experience in a friendly manner in-house and online.
• Interacting with customers confidently to advise on baked goods selection and taking orders, including processing accurate payments.
• Maintaining and monitoring product displays, including restocking inventory.
• Responding to customer queries with a clear understanding of product information and available offers.
• Listening to customers' needs and concerns in a pleasant manner.
• Acting with initiative, and being proactive in resolving customers’ concerns.
• Maintaining cleanliness and tidiness of the retail store at all times and performing other duties on request.
• Following hygiene & food safety procedures.
• Willingness to work shift hours, weekends, and public holidays.

Additional Benefits:

• Training Provided
• Staff Activities
• Allowance Provided
• Staff Discount Programme
• Overtime Pay
• EPF/SOCSO/PCB
• Medical and Hospitalisation Leave

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