Customer Service Executive
Full time
na TIME's group
no
Malaysia
Publicado em December 22, 2024
Detalhes do emprego
Job Type: Full time Responsibilities:
- Handle daily service calls from customers and properly record all customer details and requirements.
- Prepare quotations for customers based on their requirements.
- Establish good relationships with customers, liaising between customers and service crews to ensure smooth and timely servicing and repairs.
- Issue delivery orders, cash sales, payment vouchers, and other relevant documents.
- Resolve customer complaints via meetings, phone, and email.
- Support day-to-day administrative and accounting duties related to machine service and repair matters.
- Monitor outstanding payments and manage debt collections.
- Ensure proper documentation, arrangement, reporting, and filing records are consistent with the completeness of supporting documents.
- Candidate must possess at least a Diploma or Degree in any field or equivalent.
- Fresh graduates are encouraged to apply.
- Required language(s): English, Bahasa Malaysia.
- Candidates fluent in Mandarin preferred, as the role requires dealing with Mandarin-speaking customers and suppliers.
- Able to multi-task, a proven team player, with a positive working attitude and a strong sense of responsibility.
- Proficient in writing and good communication skills.
- Fresh graduates/entry-level applicants are encouraged to apply.
- What's your expected monthly basic salary?
- Which of the following languages are you fluent in?
- Do you have customer service experience?
- Which of the following days and times are you available to work?
- How much notice are you required to give your current employer?
Apply safely
To stay safe in your job search, information on common scams and to get free expert advice, we recommend that you visit SAFERjobs, a non-profit, joint industry and law enforcement organization working to combat job scams.