Petrol Supervisor
Full time
na On Line Personnel
no
South Africa
Publicado em December 20, 2024
Detalhes do emprego
Job Position: Pump Attendant Supervisor
Ref: 4867
Location: PE/Gqeberha
Salary: Commensurate with qualification and experience
Email your CV to recruit@onlinepersonnel.co.za Qualifications / Requirements:
- Minimum of Matric
- Valid drivers license
- 3 to 4 years in fuel station experience
- Minimum of 2 years as a Supervisor experience highly advantageous
- Knowledge of fuel
- Computer literate
- Experience on BB Soft and MS Dynamics highly advantageous
- Team player and problem solver
- Ability to work under pressure and deliver accurate work within a deadline driven environment
- Time management skills
- Ability to work with individuals at all levels of the organisation
- Possess excellent communication and interpersonal skills
- Ability to multi-task and operationally a hands on person
- Always ensure order and the smooth running of operations at the forecourt and service areas
- Ensure the entire forecourt staff are smart and presentable
- Ensure proper merchandising of products on the forecourt especially on the lubricant racks
- Apply and ensure that the Forecourt Customer Attendants apply the top service standards in all operations
- In conjunction with the Line Manager assign daily/shift-based duties to CSA’s
- Ensure that customers are served efficiently, and their requests attended to politely
- Ensure a clean working environment adhering to the housekeeping and health and safety standards
- Deal with cases of staff disobedience/customer complaints in the first instance (reported to the Manager in the daily briefing)
- Represent the management when deal with credit customers
- Confirm purchase order details before commencing of fuelling
- Verify that invoice/credit card amounts tally with what is on the pump and writing invoices
- Training of new employees in line with our standards
- Assist in appraisals and evaluation of members of staff
- Suggest and recommend improvements to staff related matters
- IP stock control and dispensing on depot
- Manage all aspects of the forecourt
- Manage cash-ups and daily banking, daily tank dipping and wet stock management
- Ordering, receiving, processing of fuel stock
- Manage forecourt staff, incl. arranging of shifts and maintain staff discipline
- Ensure all forecourt equipment is maintained
- Professional handling of all customer queries/complaints
- Relay fuel readings to management
- Cost control and administrative duties
- Advancing service excellence of forecourt staff and forecourt operations
- Training staff for forecourt duties
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