Início África do Sul Petrol Supervisor

Início África do Sul Petrol Supervisor

Petrol Supervisor

Full time na On Line Personnel no South Africa
Publicado em December 20, 2024

Detalhes do emprego

Job Position: Pump Attendant Supervisor

Ref: 4867

Location: PE/Gqeberha

Salary: Commensurate with qualification and experience

Email your CV to recruit@onlinepersonnel.co.za Qualifications / Requirements:

  • Minimum of Matric
  • Valid drivers license
  • 3 to 4 years in fuel station experience
  • Minimum of 2 years as a Supervisor experience highly advantageous
  • Knowledge of fuel
  • Computer literate
  • Experience on BB Soft and MS Dynamics highly advantageous
  • Team player and problem solver
  • Ability to work under pressure and deliver accurate work within a deadline driven environment
  • Time management skills
  • Ability to work with individuals at all levels of the organisation
  • Possess excellent communication and interpersonal skills
  • Ability to multi-task and operationally a hands on person
Key Performance Areas:
  • Always ensure order and the smooth running of operations at the forecourt and service areas
  • Ensure the entire forecourt staff are smart and presentable
  • Ensure proper merchandising of products on the forecourt especially on the lubricant racks
  • Apply and ensure that the Forecourt Customer Attendants apply the top service standards in all operations
  • In conjunction with the Line Manager assign daily/shift-based duties to CSA’s
  • Ensure that customers are served efficiently, and their requests attended to politely
  • Ensure a clean working environment adhering to the housekeeping and health and safety standards
  • Deal with cases of staff disobedience/customer complaints in the first instance (reported to the Manager in the daily briefing)
  • Represent the management when deal with credit customers
  • Confirm purchase order details before commencing of fuelling
  • Verify that invoice/credit card amounts tally with what is on the pump and writing invoices
  • Training of new employees in line with our standards
  • Assist in appraisals and evaluation of members of staff
  • Suggest and recommend improvements to staff related matters
  • IP stock control and dispensing on depot
  • Manage all aspects of the forecourt
  • Manage cash-ups and daily banking, daily tank dipping and wet stock management
  • Ordering, receiving, processing of fuel stock
  • Manage forecourt staff, incl. arranging of shifts and maintain staff discipline
  • Ensure all forecourt equipment is maintained
  • Professional handling of all customer queries/complaints
  • Relay fuel readings to management
  • Cost control and administrative duties
  • Advancing service excellence of forecourt staff and forecourt operations
  • Training staff for forecourt duties

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