Senior / Manager (FSP) - National Platform for Healthcare Claims (New Features) Ministry of Hea[...]

What the role is: The Finance Systems Policy Division (FSP) oversees and manages various systems to translate healthcare financing policies into operational realities. You will be part of a cross-functional Agile team, working alongside IT analysts and developers to manage the MediShield Life and MediSave healthcare claim system, which is integral to Singapore’s healthcare claims ecosystem. Together with the team and stakeholders, you will scope, design and implement new features or enhance existing features to enable healthcare financing policies or to achieve the organisation’s objectives. We are seeking individuals with strong critical thinking and problem-solving skills to navigate the ever-changing healthcare financing landscape. You will be working in a fast-paced and dynamic environment that requires the ability to manage multiple priorities and stakeholders at the same time. What you will be working on: Key responsibilities: Product Design Participate in the policy and process design and review. Plan and conduct user research with stakeholders to identify business needs and pain-points. Propose recommendations and conceptualise solutions to resolve identified issues. Analyse and translate business requirements into system design and requirements. Collaborate with cross-functional teams and stakeholders in the design and development of the product features and enhancements. Facilitate and conduct usability testing and review end-to-end testing outcomes to ensure features work as intended. Product Management Drive the implementation and completion of product features and enhancements to fulfil identified business needs and desired outcomes. Prioritise product features and enhancements and manage the product roadmap and deliverables to ensure alignment with the organisation’s business needs and objectives. Support change management and engagement efforts such as getting buy-in and addressing concerns from key stakeholders. What we are looking for: Key Competencies Required: Thinking Clearly & Making Sound Judgements – Strong analytical and critical thinking abilities to support the crafting of sound policy recommendations; ability to grasp timelines, operating context and ground realities. Learning & Putting Skills into Action - Possesses the drive and curiosity to learn and apply new skills, knowledge and new ways of working. Improving & Innovating – Ability to seek continual improvements, and to innovate and experiment while managing the risks involved. Working Effectively with Stakeholders – Ability to mobilise and rally partners and stakeholders towards a collective purpose. Candidates with the following will have an advantage: Prior experience in healthcare sector Prior experience in policy development and/or operationalising policies Knowledge of healthcare financing schemes As part of the shortlisting process for this role, candidates may be required to complete a medical declaration and/or undergo further assessment. About Ministry of Health The Ministry of Health’s (MOH) vision is to champion a healthy nation with our people – to live well, live long and with peace of mind. As an open country constantly exposed to an interconnected world, Singapore faces complex issues in public healthcare. MOH constantly grapples with new challenges brought on by an increasingly globalised world, a rapidly ageing population and rising expectations. MOH’s responses to these challenges include preventing and managing the outbreak of diseases such as SARS and Influenza A (H1N1), designing a healthcare system that delivers care in an integrated and effective manner, growing the capacity and capabilities within the sector, and managing healthcare inflation. As an MOH officer, you will be involved in formulating and implementing policies that guide Singapore’s healthcare ecosystem. You will work alongside a team with varied skills and backgrounds, but with the common goals of (i) promoting good health and reducing illnesses; (ii) ensuring that Singaporeans have access to good and affordable healthcare; and (iii) pursuing medical excellence. Your work will have far-reaching impact on the health and lives of Singaporeans. #J-18808-Ljbffr