Sales Support Coordinator

About our Organisation    Trend Windows and Doors , is one of Australia's largest window manufactures who have secured a reputation for quality, innovation and design for more than 50 years. Trend Windows and Doors is part of a larger group which includes iconic brands Corinthian Doors, Stegbar Windows & Doors, Aneeta Window Systems, Regency Shower Screens & Robes, Trend Windows & Doors, A&L Windows, and Breezway louvres.    About our Opportunity   As a valued team member of our Bayswater branch, you will work as part of a team to provide administration support to our Sales team and provide an exceptional level of service to our customers. This is a varied role but a typical day will involve scheduling appointments, processing sales orders, generating energy rating reports, promptly responding to customers phone and email enquiries, troubleshooting any issues that may arise. In doing so you will be directly contributing to both the success of the Sales team and to the quality of our customers experience.    About you   We’re looking to leverage your customer service and administrative experience, along with a keenness to learn and to work as part of a collaborative team. You will be a well organised team player who contributes to a positive work environment, who is pragmatic in your approach to providing quality customer service and be unaffected when working through customer issues.   You will have:

• previous exposure or ability to quickly gain competency with our CRM SAP
• excellent interpersonal & communication skills, a strong work ethic
• ability to multitask & manage time effectively
• excellent attention to detail
• ability to commit to a full-time role Mon - Fri 8:30am - 4:30pm

  About the Benefits   We will provide you with the required training and you will enjoy continued support from our experienced team. If you are looking for career progression, this is a stepping stone to progress into future opportunities within any area of our business.   Other benefits:

• generous discounts on our extensive range of products
• ability to schedule leave every year over the Christmas period.
• additional paid day’s leave on your birthday, even if it falls on the weekend!
• Employee Assistance Program access
• flare benefits program - salary packaging, discounts and premium perks
• refer a friend and get rewarded with $$$ through our Employee Referral Program
• opportunities to cross-train, enhance your skills and advance your career.
• Employee Assistance Program access

  This is a fantastic opportunity to join our team and contribute to the business exceeding sales targets. If you have the skills and dedication to meet these responsibilities, we invite you to apply!  To apply, please submit your resume highlighting your experience related to this role. We look forward to welcoming skilled and committed Sales Support Coordinator to our team.   We value diversity in the workplace and promote safety above all else. Pre-employment checks will be required as part of the final selection process and eligible applicants must have legal rights to work in Australia. Agencies will only be engaged with if required. Please do not contact us or send applicants to us unless requested by the Talent Acquisition Team.  #LI-DNI