Learning & Development Coordinator

As part of the global NTT DATA Group, one of the top 5 IT service providers worldwide, we specialize in value-added SAP solutions. At NTT DATA Business Solutions, our focus is SAP Consulting, SAP Development, Managed Cloud Services, and Application Management Services (AMS) & Technology. Across the globe, we support customers in their digital transformation from start to finish. Location: Malaysia What makes us special:

• Team-oriented corporate culture, collaboration as equals and steady knowledge transfer
• Family-friendliness (e.g., Free Daycare Center, paternity, and maternity)
• Diversity & Inclusion (e.g., various initiatives & communities)
• Inhouse Academy with a variety of professional technical training, soft skills training, SAP Learning Hub and certification opportunities
• Company health benefits (e.g., Medical Insurance, Health Insurance, Optical and Dental Benefits)

Do you love challenges? The role of Learning & Development Coordinator is to align employee goals and performance with those of the organizations. The incumbent responsible for learning & development within an organization must identify skill gaps among employees and teams and then develop and deliver training to bridge those gaps. Key Responsibilities:

• Work with HBUs, Managers, and Team Leaders to enhance an employee's skills, knowledge, and competency, resulting in better performance in a work setting after they have evaluated employees for potential skill gaps.
• Help to identify the skill gaps among employees and teams and identify training to bridge those gaps, including:
• Technical or Technology Training
• Quality & Compliance Training
• Skills Training
• Soft Skills Training
• Professional Training (SAP Functional Training and Certification)
• Team Training
• Managerial Training
• Enablement Sessions
• Webinars
• Include onboarding new employees and honing their skills to assigned work and project requirements.
• Work with Resource Management on Skill Matrix and Certification acquired.
• Maintain employee training, Certification, and Skill records and compile them in SF LMS.
• Sourcing: Source and recommend training and learnings internally, externally, and through SF Library.
• Manage third-party training providers and Global Training.
• Handle and liaise with External Trainers.
• Compliance Training and Values Learning.
• Submission of Learning Reports as requested by HBUs, Managers, and Team Leads.
• Update and maintain Training records in SF LMS.
• Coach Managers on using LMS – creating their training, evaluation, and quizzes.
• Close the gaps in employee skill and learning or certification records in Skills Management Maintenance and LMS.
• Arrange & Register in-house and external training – end-to-end.
• Prepare room, facilities, and materials for training sessions.
• Apply for HRDF Grant and Claims.
• Conduct knowledge-sharing sessions with colleagues.
• Any other ad-hoc duties assigned by Leads/HOD.

Qualifications:

• Bachelor’s Degree.
• At least 5 years of relevant work experience as an HR Generalist with deep Learning and Development working knowledge.
• Proficient in Microsoft Office including Word, Excel, PowerPoint, and Outlook.
• Strong process and goal-oriented approach to work, with excellent analytical, conceptual, troubleshooting, and problem-solving skills.
• Excellent interpersonal and collaboration skills, with a convincing and creative personality.
• Enthusiastic about learning new things, with the flexibility to quickly adapt to rapidly changing cultural and business environments.
• Passionate about analysing learning-related issues as well as building and improving existing processes.
• Ensuring a proper documentation process is being implemented for easy reference in the future.

Do you have questions? We look forward to receiving your complete application documents stating your earliest start date. Get empowered by NTT DATA Business Solutions!#J-18808-Ljbffr