Assistant Retail Store Manager (Queens Bay Mall, Penang)

We are seeking a passionate Retail Assistant Store Manager who will be starting in this new division in PRISM+ Malaysia. Being a high growth electronics company, we are looking for a candidate who can accelerate growth in our retail segment while providing insights and expertise on how to grow our retail business. This driven and ambitious individual will be overseeing and maximizing sales of the company through the retail sales channel at Queens Bay Mall. Are you someone who is result-driven and enjoys helping customers meet their needs and requirements? If your answer is “yes,” we would like to welcome you onboard to join our dynamic team, where like-minded individuals work towards attaining the common goal. The candidate will be considered a key member of PRISM+ Malaysia and will report directly to the Retail Store Manager. Responsibilities of a Retail Assistant Sales Manager include: Daily store operations:

• Manage, count, verify, and reconcile daily cash register sales.
• Greet customers in a courteous and professional manner, while providing quality customer service; answer questions about products and recommend them accordingly.
• Perform opening and closing procedures effectively according to store policies and procedures.
• Process and replenish merchandise and ensure stock availability.

• Co-lead the retail team to maintain visual merchandising and cleanliness standards of the store.
• Create a positive work environment by motivating and encouraging the team to foster good relationships with one another.
• Recruit and hire new store employees.
• Responsible for training and onboarding new employees.
• Create and manage store schedules.

• Set, monitor, and achieve/exceed retail sales targets to drive improvement in company ranking.
• Sales reporting: provide timely sales reports and analysis, making recommendations and flagging risks regarding anticipated shortfalls.
• Work closely with the company’s management to plan and implement suitable incentives and push out plans to boost sales.

• Bachelor’s Degree in Business, Marketing, or any relevant course of studies.
• Minimum of 3 years of managerial experience in the retail industry.
• Well-versed in retail store processes and systems, proficient in Excel/PowerPoint.
• Prior experience in mall landlord relations.

• Data-driven with the ability to analyze data for stock forecasting.
• Strong communication and people skills.
• Passionate about engaging customers and providing excellent service.

1. Annual outpatient benefit (includes dental and optical benefits).
2. Birthday leave.
3. Performance bonus.
4. Annual increment.