Credit Controller

Credit Controller

Duties & Responsibilities

1. Credit application approval - vetting & assessment of accounts/renewals and control of all mandates
2. Interface with Sales Management and Store Management regarding credit decisions and ensure timely review of new customers
3. Assist with any queries on accounts
4. Debtors recoveries
5. Collections of overdue debts on due date
6. Negotiate documentation and payment terms with customers to ensure transactions are properly secured
7. Ensuring credit and collection policies and procedures are followed within your team
8. Daily/weekly/monthly reporting to support office and branch level
9. Review monthly reporting (overdue, collections, handed over matters)
10. Report on the assessment and associated risks
11. Approving of prepaid accounts/quotes accounts
12. Credit guarantee management
13. Review all credit applications and accept or reject credit recommendations for the region
14. Responsible for obtaining and submission of all documents to Divisional Credit Manager for submission
15. Control of adhering to national mandate requirements
16. Control of low-cost projects admin
17. Day to day/monthly Credit Control activities
18. Oversee the forwarding of monthly statements to clients to keep them updated on debt repayment activities
19. Establish and maintain standard administration and workflow process for the team
20. Initiate process improvement and quality reviews to simplify and improve productivity
21. Ensure that all filing and paperwork is up to date
22. Maintain Customer credit files
23. Resolve credit issues with customers

Desired Experience & Qualification

1. Grade 12
2. Tertiary qualification (preferably in accounting / credit management)
3. Knowledge of the National Credit Act
4. 4 years related experience