Host / Hostess
Full time
na Khalidiya Palace Rayhaan
no
UAE
Publicado em December 2, 2024
Detalhes do emprego
We are currently looking for dynamic, and self-motivated Food & Beverage professionals who want to move their careers forward. As a Host / Hostess, you are responsible for receiving and giving a warm welcome to our guests, providing an efficient and courteous approach at all times. Your role will include key responsibilities such as:
- Offer consistently professional, friendly, warm, and engaging service.
- Welcome guests to the assigned outlet, receive and conduct guests to tables, ensure that they are attended to, and be available for them at all times as a point of contact.
- Take outlet reservations, handle the reservation book, and answer the telephone in an impeccable manner.
- Set up the outlet prior to business hours along with the service team.
- Coordinate with the service team in making necessary arrangements according to the floor plan for reservations or blocking off reserved tables.
- Observe the cleanliness and maintenance of the outlet and the entrance area.
- Assure the well-being of all guests by maintaining a close, friendly, yet discrete contact.
- Be aware of all menus and ongoing promotions in the outlet by heart in order to recommend if a guest requests.
- Contribute to setting up the outlet's database.
- Reassure guest satisfaction upon their departure.
Skills
Education, Qualifications & Experiences You should ideally have a diploma/degree in hospitality with preferable previous experience in the Food & Beverage Department within a hotel. You must deal in a polite and sophisticated manner and have an excellent command of the English language, both spoken and written. Multiple language ability is considered an additional advantage. Knowledge & Competencies The ideal candidate will be service-oriented and strive to exceed the expectations of our guests at every turn. You are enthusiastic and committed with good interpersonal skills and a positive attitude. You should be smart in appearance and well-groomed, while possessing the following additional competencies:- Understanding the Job
- Taking Responsibility
- Recognizing Differences
- Customer Focus
- Adaptability
- Teamwork
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