Início Arábia Saudita Application Support Engineer(KSA)
Início Arábia Saudita Application Support Engineer(KSA)
Application Support Engineer(KSA)
Detalhes do emprego
As an employee of our company, you will collaborate with each department to create and deploy disruptive products. Come work at a growing company that offers great benefits with opportunities to move forward and learn alongside accomplished leaders. We're seeking an experienced and outstanding member of staff.This position is both creative and rigorous by nature; you need to think outside the box. We expect the candidate to be proactive and have a "get it done" spirit. To be successful, you will have solid problem-solving skills.Job InformationSpecialization: Software EngineersJob Type: Full TimeLocation: Riyadh, KSAJob RequirementsA bachelor's degree in software engineering, computer science, information technology, information systems, computer engineering, or similar.Demonstrable experience as an application support engineer in a related field.Basic knowledge of programming languages.Basic knowledge of databases.Basic knowledge of infrastructure.Basic knowledge of networking.Basic knowledge of software security.Advanced proficiency in determining the causes of application errors and repairing them.Understanding of business requirements.Understanding of documentation (API, Ports, Servers).Experience with tools such as Postman, Mobaxterm, Remote Desktop Connection, Oracle Database SQL Developer, and different web services (IIS, Apache, Apache Tomcat, Nginx, etc.).ResponsibilitiesProviding software application support under the supervision of the Team Leader.Performing analysis on software application functionality and suggesting improvements.Consulting with the vendor, internal users, and IT departments to improve application performance.Managing code migration across environments to ensure continued and synchronized functionality.Establishing the root causes of application errors and escalating serious concerns to the Team Leader.Keeping a record of configuration changes and scheduling application updates.Documenting processes and monitoring application performance metrics.Providing technical support for enterprise-level application systems.Responding to general questions and trouble tickets in a timely manner.Researching, diagnosing, troubleshooting, and identifying potential solutions for how to resolve issues.
#J-18808-Ljbffr Technical Support & Administration
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