Customer Service Representative

• Welcomes customers and ushers them to the lounge area. • Pre-qualifies customers and collects their data (name, mobile, email address, vehicle of interest) and registers in reports. • Directs customers to the appropriate sales consultant based on rotation order. • Responsible for the showroom checklist including, but not limited to, cleanliness and tidiness of the showroom, lounges, car display, specification stands, catalogues, merchandise items. • BDC: follows up on non-showed up appointments, reschedules, and reassigns to the appropriate sales consultant. • Responsible for filling and sharing daily showroom reports.

Candidate Requirements

• Must be able to speak and write Arabic and English. • Must be self-motivated, dedicated, and able to handle demanding customers. • Prioritize customer satisfaction. • Pleasant personality. • Presentable and professional. • Able to work on a computer (Word, Excel, internet, etc.). • College graduate or high school diploma with a good command of English. • Team player and punctual. • Willing to work two shifts or straight shift based on business demands. #J-18808-Ljbffr